Guide and FAQ to Streaming Video Recorder

Streaming Video Recorder is a professional online video recorder that can record streaming video to your local disks as soon as you start watching. The following guide will help you understand how to use this software:

  1. Install Streaming Video Recorder
  2. General Options
  3. Record Video
  4. Play with Built-in Player
  5. Convert Downloaded Videos
  6. Advanced Convert Settings
  7. Video Editing: Trim,Crop, Effect, Merge and Subtitle
  8. Output Downloaded Video
  9. Manage video file well
  10. Record YouTube HD videos
  11. Transfer video to iTunes

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Video Tutorial

Streaming Video Recorder FAQFAQ

Leave a comment or submit your own problem.

Other Streaming video sites you want to support downloading, please let us know, and we’ll add new sites soon.
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* Install Streaming Video Recorder

Simply download the latest version of Streaming Video Recorder from:

Download icon

* General Options

Click Options, you can do some settings for video download, convert and screen record.

Options

* Record Video

a. Record streaming videos

When the web video is playing, Streaming Video Recorder grabs it automatically. It keeps on the video downloading even if you close your browser while watching. All downloads are saved to your output folder that you have chosen.

Record youtube

b. Record videos streamed through RTMP Protocol

The high quality or HD video content from many popular video portals, like Hulu full episodes, ABC movies, PBS online TV shows, MTV music videos, Crackle full movies and NBC primetime TV shows, are protected videos that sent you over RTMP/RTMPE/RTMPS/RTMPT/RTMPTE protocol. To record this type of videos, the powerful Advanced Video Recorder can be a capable assistant.

record rtmp videos with advanced video recorder

About specific operation: Open the Advanced Video Recorder and you will see the pop-up browser. All you need to do is entering the URL into browser and click Go. A quick “how-to” guide is ready for you. The steps are very easy to master for you.

c. Record screen video

If the program cannot automatically detect and download your video, you can make use of the screen recording function. Follow the below steps to achieve it:

1. Click Record Screen icon on the UI.

record screen icon

2. Drag your mouse to create a record area on computer screen then click OK. Therefore, it will start recording video off net.

It will guarantee you to record live or protected videos and even local videos successfully.

3. Click “Stop recording” icon on UI or press your preset hotkey on keyboard to stop recording video. Thus the video will be saved as a video file in your specified folder.

Note: If you have several sound devices, you should choose the working one as input audio source in Options. Otherwise, the recorded video may have no audio.

* Play with Built-in Player

From the Source list, you can preview the downloaded videos by click Play button or double-click the downloaded video. For your benefit, you can also watch the video while you are downloading it. You may be in need of the function when you don’t have enough time to wait for the download process.

Play

* Convert Downloaded Videos

Select downloaded videos, and click Add to Convert, it will switch to Convert tab to convert videos to any formats with different Profile.

Video converter

* Advanced Convert Settings

Click Settings to preset the output video in conversion.

Convert settings

* Video Editing: Trim and Crop

Click Trim button to shorten the video length by setting new start and end time; click Crop button to adjust the aspect of video size; Import subtitle file or effect videos at your will.

* Output Downloaded Video

All done, click Start button to convert the downloaded videos quickly.

* Manage your video file well

Right click the downloaded file to manage the items such as rename, remove, play and do more stuff.

* Record YouTube, Vimeo and Dailymotion HD videos

After copying and pasting the video link into download bar, it shows a pop-up window that gives you ability to download videos in your preferred formats.

Easily Add the downloaded video into iTunes

As long as you sync iTunes to your computer, you can add videos to your iTunes so that it is easy to transfer them to your gadgets like iPad 3, iPhone 5, iPod touch and more.

* Streaming Video Recorder FAQs

1: Could not able to access the internet

2: Won’t open after upgrade

3: Black box while capturing AVI Video format

4: Crashes after running Streaming Video Recorder

5: Microphone option is disabled

6: Best Settings when use Screen Recorder

7: How to record YouTube HD videos?

8: Couldn’t download videos from myvideo.de with video URL?

9: I am using Firefox, why the Streaming Video Recorder couldn't record videos?

10: Why there is no sound while screen recording?

11: Why the speaker icon shows black with an X next to it, and nothing records?

12: How to avoid hearing my voice when I talk through a microphone and I'm recording with "system and microphone audio" both enabled at the same time?

Why my browsers could no longer access the internet?

If your computer has installed some fireware software, please add the Streaming Video Recorder into the firewall's white-list.

The Streaming Video Recorder will change the HTTP proxy to monitor all HTTP traffic from Internet to your computer and detect video file then download it.

After you launching Streaming Video Recorder and starting to record video, the program will register itself as the system proxy for Microsoft Windows Internet Services (WinInet), especially, the HTTP layer used by Internet Explorer and other browsers, or many other products like Microsoft Office. You can check that whether Streaming Video Recorder has correctly intercepted requests by checking the Proxy Settings dialog. From the Internet Explorer main menu >Tools > Internet Options > Connections > LAN Setting, and finally click Advanced.

Proxy settings

So if you close the Streaming Video Recorder incorrectly (e.g. Force shutdown, kill the Streaming Video Recorder process, Crash…), many of your software may could not access the internet any more.

In this case, there are two simple ways for you to retrieve internet access, as following:

1. Run the Streaming Video Recorder again, enable the Video Recorder, and then close the program correctly.

2. From the Internet Explorer main menu, click Tools > Internet Options > Connections > click LAN Setting, and uncheck the ‘Use a proxy server for you LAN’ option.

IE settings

Usually, if you close the Streaming Video Recorder correctly, there aren’t any problems of your internet access.

Why Streaming Video Recorder won’t open after upgrade?

If you are using the older version, we recommend you to download the latest full version from our website:

http://download.apowersoft.com/down.php?softid=streamingvideorecorder After downloading, uninstall the old version and then install the latest version.

Everything is captured correctly, but why some videos (AVI video files) become a black box while capturing

The Streaming Video Recorder couldn’t record the DirectX Output currently. So if you are using Mplayer or VLC, you can change the output driver to Direct3D or OpenGL (gl).

MPlayer Settings

VLC Player Settings

Crashes after running Streaming Video Recorder, it crashes when loading as shown

Crash

This error was caused by incorrect registering components.

So just download the latest version and reinstall it, it will work well.

Note: If you are using windows 7 or Vista, please right click on icon of the program, then click Run as administrator.

Why the Microphone option is disabled?

Microphone Disabled

1. Make sure that the Microphone is connected and in use.

2. Right click on the sound icon in the Notification Area and select ‘Recording devices’.

3. Set the Microphone to default recording device:

Audio Set

I am trying to capture a video using the record screen feature, but is there a recommended site to help me understand what the setting control and how to determine “best” settings?

We recommend you to use these settings, as shown:

Recording Settings

Note: Higher Video Bit-rate will get a higher video quality but a bigger video size.

How to record YouTube HD videos?

Download YouTube HD videos is so easy. Copy and Paste the YouTube video URL and then click Add to Download, the Streaming Video Recorder will ask you to choose your preferred video format to download, then you can select HD video format and click OK.

Couldn't download videos from myvideo.de with video URL?

Because the myvideo.de has changed video transfer method, so we would suggest you to enable the Advanced Video Detector to download it.

Watch the myvideo.de video in the built-in web browser, and then the Streaming Video Recorder will detect the video stream (rtmp/rtmpe) and download it automatically.

And then you can right-click on the downloading item, and select Play while it is downloading.

Capturing online videos from Firefox

If you couldn't record videos in Firefox, please check the network proxy in the firefox.

  1. Start Firefox.
  2. Click Firefox -> Options
  3. Switch to Network tab, Click Settings.
  4. Make a note of the settings on this screen, adjust the settings to the values shown in the following image. Choose the Use system proxy settings

Why there is no sound while screen recording?

If you are using Windows Vista/7 and no sound has been recorded, please do these steps to fix it.

  1. Right click on the sound icon in the Notification Area and select 'Playback devices'.
  2. Is there a Apowersoft_AudioDevice in the Sound window?
    If there is no Apowersoft_AudioDevice, I would suggest you to re-install it.
    During installation, if the windows ask you "Would you like to install this device software?", please click Install button to install it.
    The Virtual Sound Card is an important component for recording audio what you hear, so if it was not installed, the program will not run normally.

    After installation, please right click on the sound icon in the Notification Area and select 'Playback devices', you will find there is a Apowersoft_AudioDevice.
  3. Start recording, does it record sound now? If it doesn't work still, switch to Playback tab, if the default sound playback device is not Speakers(Apowersoft_AudioDevice), please change it to Speakers(Apowersoft_AudioDevice) and then click OK button.
  4. I think it will work well now.
If you are using Windows XP and no sound has been recorded, please do these steps to fix it.
  1. Right-click on the volume icon and select "Adjust Audio Properties"
  2. Switch to Audio tab, if the default sound playback device is not Apowersoft_AudioDevice, please change it to Apowersoft_AudioDevice and then click OK button.
  3. Start to record.
Note: please start recording first and then playback video or music you want to record, if you want to record live video, please restart your web browser and then playback it, or the sound will not be recorded.

Why the speaker icon shows black with an X next to it, and nothing records?

When I click the ON button in Record, the speaker icon shows black with an X next to it, and, of course, nothing records.
I have changed the speaker icon as you have directed, but that does not change the Record On button, even after rebooting and re-installing.
What is curious is that it worked earlier today with no problems whatsoever.

This symbol indicate now is silent(no sound from computer speakers or microphone).
You can disable the "Automatically skip silent passages in the process of recording" option to fix it.

How to avoid hearing my voice as I talk though a microphone, and I'm recording with "system and microphone audio" both enabled at the same time?

If you want to record both system sound and microphone sound, you will hear your voice while recording, currently there is no good idea to resolve it.
But there are some suggestions to reduce the echo:

  1. Lower volume of speaker
  2. Move the microphone further away from the speaker
  3. If using a laptop microphone and speakers, try a headset instead.
  4. Since laptop microphone and speakers are fixed close together, they will usually cause echo and feedback.

Leave a Comment

  • terrificlover Jan 7, 2010

    thanks much such a program which ı dowloaded that ı was searching to find :mrgreen:

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  • dog Jan 9, 2010

    The prorgram is not just very good but excellent! You have to do a little “work” to learn it, but once you do that you are far ahead of others that have “easy” instructions, but that don’t give you anything in return. Am very happy with this recorder, have spent the time to master it and now enjoy the benefit. Thanks and good luck to you people.

    ratna December 28th, 2010

    I appreciated that you have mastered this prog. I have a small prb. Due to low internet speeds some time the downloading video is interupted and the X mark appears ans the downloading is stopped. I sthere any way to resrart the download from the point where it was stopped.
    thanks anyway

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  • Chris Jan 31, 2010

    I cannot seem to get this thing to download Hulu videos. Any suggestions? It just records advertisements! :( :( :( :( :(

    Gideonk August 22nd, 2010

    Did you ever get Hulu recording going??

    Aaron September 4th, 2011

    New verson 2.2.6 support record screen video, so it can record hulu videos now with screen recorder.

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  • Ada Feb 1, 2010

    Hi,
    We will support recording Hulu.com and MTV.com later in the new version.
    Any full version users will be free updated to this version.
    Thanks for you support.
    :P

    Gideonk August 23rd, 2010

    I am evaluating the latest version. Hulu still does not record. Any updates regarding Hulu?

    Ada October 17th, 2011

    The latest version is supporting Record hulu videos with built-in screen Recorder.
    :mrgreen:

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  • Zom Feb 4, 2010

    RSV is now the 3ed or 4th recorder I’ve tried and have been unable to record anything at Hulu… though one recorded the ads, not the show.

    While the video plays fine in the IE browser, RSV doesn’t even sense a video file… so no URL aappears in the main window.

    Any ideas? Thanks!

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  • Zom Feb 4, 2010

    I should add some technical info about my system. It’s an HP with a duel core AMD CPU and runs Vista 32. This system has been a bitch. I’ve tried about 12 SMART programs and only one worked. Very few streaming audio recorders work. And now I’m having problems with video. Not all sites. YouTube isn’t really a problem. Hulu is. I should add that I’m running a hostlist that blocks ad sites, so maybe I should try disabling that.

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  • MAC Feb 4, 2010

    Great program…How about up-streaming to a web page to share with others? Like I want to capture my vacation video and upstream it to share with my family… any ideas?

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  • Greg Feb 6, 2010

    I look forward to when you have it able to pull from MTV.com — Hulu appears to work but many systems can do Hulu…

    Thanks!

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  • harmon Feb 14, 2010

    i got a gaotd version of streamin vid recorder and it worked fine until recently….and i know there is no support…now i get an error that it cant find my network card went i have dsl and im online all the time!

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  • Mzll-619 Feb 15, 2010

    I will download site but when I enter the URL, its me not download the video I want! Is this normal?
    Thank you in advance. Bisoux, Mzll-619 .. :mrgreen:

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  • drvajra Feb 23, 2010

    I used to be able to record streaming audios. Suddenly, it is not recording. I played a song on LastFm, clicked on Record, but nothing happens.
    Could it be something in the computer that is preventing the recording? I tried Replay Media Catcher and Wondershare Streaming Audio recorder etc., and none of them are recording.

    Any help please?

    Ada October 17th, 2011

    If you like record streaming audio and music from online music, radio sites.
    Streaming Audio Recorder developed by Apowersoft will be the best choice!

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  • James Bradley Apr 13, 2010

    Ihave fallowed instructions on trying to record streaming video from out Church in Salt Lake City, and have failed to record anything. Actually that is not true, it worked two time when I first downloaded the Streaming Video Recorder software. Please help. I really like the software when it works. Thanks. James Bradley.

    Ada April 19th, 2010

    I suggest you download and install the latest version and have a try!
    http://www.recordstreamingvideo.net/download-video-recorder

    isabellmiao May 20th, 2010

    i’m having the latest version but it’s not working.
    what gives?

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  • Linda Aug 12, 2010

    I tried to use this out before I buy to see if it works (others I have tried does not) and I am glad this one really works.

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  • charles baxter Oct 4, 2010

    I have downloaded this program…worked well for a little while..now it doesn’t automatically grab the video output…anybody have any suggestions ??

    :evil:

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  • francesca Oct 18, 2010

    this works but can anyone tell me how to upload a video that i recorded with this to facebook? it would be appreciated :)

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  • Paul P Oct 25, 2010

    Awesome program once i worked out the quirks and downloaded a few extra files to make it compatiable. Now I can burn DVD’S AND WATCH THEM ANY WHERE -ANYTIME! :-P :-P

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  • KC Nov 4, 2010

    I tried to download a TV drama from PPLive that is about 43 minutes long, but somehow only 5 minutes downloaded. I really want to buy and recommend this software to all my friends if I can manage to downlod the full drama. By the way, I was trying un-attend download .. i.e. start PPLive, then streaming video recorder; when the download started then I stoped the PPlive but the downloading still continue until it said it’s completed

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  • johnfused Nov 6, 2010

    I want to be able to hit a record button as I am watching a DVD. I’ve checked all the DVD player softwares but none has this facility. Don’t suppose this software does either, but just thought I’d ask. I’d be very grateful if you could let me know. Thanks.

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  • cody0516 Nov 21, 2010

    got it to record but how do you write a dvd. keep getting bad dvd when i try to play

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  • M G C Dec 24, 2010

    Streaming Video Recorder does not work anymore with youtube (the whole reason I purchased it). It used to a few weeks ago. If I look at the log while recording, it lists an HTML error (404?) page not found at youtube. I’m guessing youtube has changed something in its interface that SVR was expecting and now SVR doesn’t work. I wonder if we can get a patch?

    Aaron-Apowersoft December 28th, 2010

    Hello,
    We have test the new version, and it works well with your YouTube.
    Please install new version if you can’t download youtube videos.
    YouTube Record
    Regards
    Jane

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  • nelson zapanza Feb 12, 2011

    I recorded some video but somehow my PC shutdown by itself. When I turn it back on all my recorded video was gone. Can you please tell me where can I retrieved my recoded video.Seems that I like to purchase this program. So far so good..

    Ada March 2nd, 2011

    Click “Settings” on the top right of the program, you can find them on the path of “Download Directory”.

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  • James Mar 3, 2011

    Hey,

    I was just asking to see if this would download NBA League Pass Broadband streams? I’d like to capture their streams and have tried a whole bunch of things. It’s difficult to capture it since it’s in some advanced type of stream. It’s not simply an FLV thing or whatever.

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  • vance cooley Mar 16, 2011

    Ok, so I know i’m not going to be around to watch the 12 hours of sebring on saturday, and I would like the recorder to go off as soon as the race stream starts. Do I need to add the URL to the recorder first? or just have the site ready and hope it grabs the stream?

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  • Marco Duran Apr 16, 2011

    I’ve been down loading video clips from justin tv very well, but I need to know how to convert them to standard DVD player format. I’ve been doing in in Mpeg2,Mpeg3 and VCD,but They don’t play in my regular or standard DVD player . Could you please give a way to do it.
    Also I have the new Streaming Video Recorder.My e’mail address is duran_marco@att.net

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  • mary Apr 28, 2011

    i download a movie using streaming recorder. but i don’t know how to burn those files on to dvd. please anybody can help me?

    Ada October 17th, 2011

    Burn Video to DVD, will need some professional DVD burner software.

    here is the software you need:

    DVD Creator – convert video to DVD and burn movies to DVD disc

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  • julio Jul 8, 2011

    When I paste a URL it always launch IE. IS there a way to force it to launch Chrome?

    Ada July 21st, 2011

    Hello,
    Use IE will make the download process more stable.

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  • David S Sep 5, 2011

    I am recording a video now of one of my freinds being interviewed. It is a UStream video. She is in only part of the video – about five minutes out of an hour-long recording. How do I record only the part of the video in which she appears?

    Ada September 29th, 2011

    Hi,
    1. Use latest version==>record screen video to record part of the video.
    2. Use built-in video converter trim function to get the part of the video you want.

    Hope this will help you!

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  • Pang-Hsin Wang Sep 13, 2011

    Dear Sir/Madam,

    Your stream recorder is an excellent program. However, there are some quirks such as it lost file saving directory names and says error after continue, it allow re-key in file location data. Also instead saved file as a number, why not use windows 7 that one can save as and grab the youtube’s original name so that one need not copy the youtube title and re-edit the numbered file name??? :roll:

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  • JMiller Oct 5, 2011

    The built in player does not work, I cannot play, trim or crop the video. I have tried to install/re-install and have contacted customer support several times to help me fix this…but have not given me any response :( – can someone please help and provide me with possible fixes. Thanks!

    Ada October 7th, 2011

    Hello,
    There are must be something wrong with the video, may not supported by built-in video player.
    I advice you covert this video to other format first, then trim and crop this video.

    Anonymous October 11th, 2011

    Thanks for the reply Larry, unfortunately, I have tried it with several videos. The built-in video player stopped working on my PC…I have converted videos in other format, but when I try to open the built in player, the video doesn’t play, so I can’t see where I need to trim or crop. Any advise? Streaming Video support people have not been helpful and have not even replied to my emails. Thanks!

    Aaron-Apowersoft October 17th, 2011

    After you convert video to AVI or other formats, please remove the file in your convert tap and re-added the file you have converted(avi or other file type, not flv format) into convert tap and edit the video,
    I guess you are still using the original video file.

    If you still not able to trim and crop, it may caused by your windows 7 aero.
    If you are using windows 7, please disable aero and try again.
    #How to disable aero in windows 7:
    1. Right click the Desktop
    2. Click Personalize
    3. Under “Basic and High Contrast Themes”, click “Windows 7 Basic”

    #How to enable aero inwindows 7:
    1. Right click the Desktop
    2. Click Personalize
    3. Under ‘Aero Themes’, click ‘Windows 7′

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  • Ada Oct 17, 2011

    Just convert your video to MP4 or WMV format with this program, and then upload them to YouTube, it can be shared with anyone you like.

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  • adam Oct 22, 2011

    Hi i have just started testing this out and like earlier posts, i was just getting adverts at the start, so i downloaded the new version and i am using the record screen function which works but i cant get any sound, any ideas.

    Thanks

    Aaron-Apowersoft October 27th, 2011

    The latest version 2.3.8 fixed the problem of losing sound in some computer with different Sound card.
    Please update your program to the latest version.

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  • Mark Nov 27, 2011

    I downloaded the evaluation version yesterday and to my surprise I was able to get video downloaded quite easily. Nicely with voice and picture.

    Then I ordered the registered 2.4.1 version and the problems started.

    1. I am running XP on several machines. Some of them have IE6.0 installed and some have IE 8.0. If I browse to the Video site manually, I can view the video I wish to download.
    But as soon as I try to use my Streaming Video Recorder ver. 2.4.1 I get error “Internet Explorer has encountered a problem and needs to close”
    So three different XP machines, IE 6.0 and 8.0, all return this same error.

    2. If I try to use “Record Screen” feature, I can get the video saved, but without voice. This I have tried to get down both with IE 8.0 and Firefox 3.6. Voice will never get stored. My sound card is Realtek AC-97.

    I have made some quick tests also with Win 7 version, but the voice does not come down in there either. That machine has some problem with sound, but I wonder if that affects Video with Sound downloading also?


    I still have that one snippet downloaded with evaluation version, and it has voice included. All my attempts with registered version and voice have failed.
    Any suggestions?

    Mark

    Ada November 28th, 2011

    Hi,
    There is no difference between Trial and Full Version. I advice you uninstall all software first and then install the new version with your key code to have a try.
    If there are still any problem, our technical have got your log file to analysis that.

    Regards
    Larry
    Apowersoft Support

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  • Stace Nov 30, 2011

    Hello,

    It doesn’t work on this website:
    http://www.learner.org/vod/vod_window-cc.html?pid=1928
    No bubbles showed up…no detection.

    Can you find a way to record this website? and I also suggest you put in the function of “recording closed caption if available”. I know another software does but that one can’t function well on my PC, so I wish your software can also have this nice add-on. Much appreciation if you can solve my problem :-)

    Ada December 1st, 2011

    Hi,
    I checked this website, yes, streaming video recorder can’t detect video file on this page, we will test and fix in next version.

    But you can get these videos with Screen Recorder in this program, it can record any video playing on your screen with audio inside.

    Record Video with Screen Recorder

    Stace December 2nd, 2011

    Hello,

    Thanks for your help!

    I’ve just tried the Screen Recorder option, but it comes with 2 problems that can’t be ignored.

    First, I don’t watch the video while recording, so I switched to another windows, but then I found out the recorder didn’t stay with the video screen but switched just as I did, which forces me to not just have to keep the video playing(which is OK), but I have to stay on the same windows. That’s too impossible for me.

    Second, I can hardly hear the sound of the recorded video no matter what I did, either switching among the 3 options of Audio Input from “system sound” to “both system sound and microphone”, or either plugging in or out of headset. None of them would generate a distinguishable human voice. I have made sure the volume is at maximum on both video and PC system. Besides, when I started recording, my PC began to generate a high-pitched machine sound, and mostly continued until I silenced my PC or shut down the entire program.

    Those problems are really serious, is there a way to fix them? Thank you.

    Aaron-Apowersoft December 5th, 2011

    Dear Stace,
    For the first point of your problem when you are using Screen Record, yes, I agree that’s the disadvantage when using Screen Recorder, you have to stay on that window and playing the video while recording.

    For your second problem, it is the screen recorder in this program; we need to update the screen recorder to latest version. We do release new version of Screen Recording Suite, but We have not renew these software bounded with screen recorder, we will do this soon.
    Please check and download latest screen recorder software to have a try:
    Screen Recorder 2.4 Released
    Note: If you have order streaming Video Recorder, We will give you this software for free.

    Anyway, we will try our best to support capture and download video directly from the video address you mentioned. :-|

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  • Adam Dec 7, 2011

    I started to try this program out and at first i couldn’t get any sound but then i got the update but sound still didn’t work so i tried it 2 or 3 times and the sound eventually worked but it was always out of sync with the video, but i seen the screen recording sweet and tried the free trial and that is a far better program the scheduled task is really good aswell but when i use that again the sound is out of sync, this is something i might purchase but only if it is working perfectly first, i am using the k-lite codec pack and watch everything on media player classic, so if anyone can help with the sound problem it would be appreciated

    Aaron-Apowersoft December 7th, 2011

    Hello,
    We are aware of this issue and I sincerely regret the inconvenience it has caused you. Our technicians are working to resolve this matter.
    Sometimes there are lag when sound from Virtual Soundcard to Real Soundcard when using screen recorder.
    This problem will be fixed soon.

    10th Dec,
    Note:We have successfully fixed this issue and release new version of Screen Recorder, your video and audio will not be out of sync in new version, because each computer is different in CPU speed, you can even set the audio lag time yourself.
    Audio Sync Settings

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  • thion Jan 27, 2012

    as my browsers could no longer access the internet after installing steaming video recorder i uninstall it .now i don’t what to do .i just red what you suggest to do : “Run the Streaming Video Recorder again, enable the Video Recorder, and then close the program correctly.” but now the program is uninstalled and i cannot run it ; and i cannot download it again as i have no more connection.
    thank you.

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  • vinny Feb 14, 2012

    Hello,
    I am using evaluation version of this software. You have nice interface and very useful converter option too. But i found that your software cant download RMTP videos from Youtube. But on your webpage you mentioned that it does support RMTP protocol. Then why i am not able to download RMTP videos???
    Then I used screen recording option and it worked great :). I have a suggestion. Why dont you offer Start time and End time selection option for screen recording?. So, we can capture the screen for particular time. Thank you

    Ada March 8th, 2012

    We are preparing for the new version which will support hulu, cbs, netfix and other similar video sites. It will released in the end of this month, then our program will support 95% video sites, if use screen recorder, 100% video sites can be recorded.
    Our Screen Recorder program support create schedule recording task.
    Learn more about it from here:
    Screen Recorder 2.4

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  • Michel Morin May 9, 2012

    Hi everybody, since a few days, i am not be able to download/record videos from youtube. The program is always recording : 1.7 mib for any videos i tried to record, always the same size 1.7 mib.

    I was so proud of your product since the day i got it, but for some reason i do not understand, recently, the program refuse to work well.

    What can i do to get the program working well again ? I can supply some print screens to you if you want to see what i mean.

    Thank you for reading.

    Michel.

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  • babs Dec 21, 2012

    Hi,

    Can you record a video with Streaming Video Recorder and the audio for the video with Streaming Audio Recorder at the same time? So Yes, can you please tell me how to do it.

    Greetings,

    Babs

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  • Bill Hsiung Dec 29, 2012

    Thanks for your kindly tool so I can do my educational work editing!

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  • havoc Jan 30, 2013

    This program keeps auto adding videos to stream when I don’t want it to. The same videos it’s already downloading in some cases. It’s forcing me to babysit the program and remove downloads all of the time. How can I turn this feature off? I Don’t see it in the options.

    Lakshy January 30th, 2013

    Hi,
    In the left corner of the program, click Disable Video Recorder.
    You can turn off automatically detect and download video functions.

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  • James Allen Feb 12, 2013

    Im am not able to auto download and record from the above traing web site. I am attempting to save training videos we paid for and will only be available to me for streaming for 30 days. I am able to record using the screen capture function ok but am frustrated that upon completion of the recording I discovered I must be at the computer to manualy hit the stop recording button to end the recording process. Is there any setting that can auto accomplish the task to hit the stop recording button after the video is not streaming any longer? If not is there a function I can use to edit/remove the blank screen recording that has been recorded at the end of the recorded video. I can’t always be available to babysit the process to the end to hit the stop button.
    X
    Jim

    Aaron February 13th, 2013

    Two choices for you:
    Solution1: Screen Recording Suite have options to create schedule recording task where you set the end time to record your screen.

    Solution2: After you finish the recording task, and you want to remove unwanted part, use edit functions in this program, trim your video and remove the part that you don’t want.

    Learn how to trim a video

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  • michael Feb 12, 2013

    the download function has returned to not downloading files behind the family content filter. the log returns the error that the content is not available in this country

    2/12/2013 12:13:41 PM: Connecting to http://www.dailymotion.com/family_filter?enable=false&urlback=%2Fvideo%2Fxmb556_hungarian-aktmodell-ep-8-finals_sexy%3Fralg%3Dbehavior-meta2
    2/12/2013 12:13:43 PM:
    2/12/2013 12:13:43 PM: Error:Content not Available.We are sorry, this content is not available for your country!

    You were able to correct this a couple of months ago. did something change recently?

    Aaron February 13th, 2013

    Hi,
    Dailymotion has changed something, and we update new version to fix the problem, please download new version from our site.

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  • musicman09_76 Sep 9, 2013

    I am unable to record screen with sound. It worked a few months ago when I last used it, but no longer. I checked to see if Apowersoft_Audiodevice was the default playback on the computer and it is. It is able to record audio only, but not record screen with audio. Using Windows 7 64-bit. How do I resolve this?

    Apowersoft September 10th, 2013

    Check this post:
    http://www.apowersoft.com/forum/no-sound-during-screen-recording-t62.html

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  • edward vlahakis Nov 7, 2013

    How do I merge several files

    Ada Reed November 7th, 2013

    Firstly, click “Convert” tab and add videos to the program.
    Then, tick “Merge videos into one file” box and hit “Start” to join videos together.

    mergevideo

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  • Linze Bos Nov 12, 2013

    Hello,
    Got the latest version (licensed) and did not use it for quite a while.
    Now it is not recording videos I’m playing (from youtube)
    When I try it manually I get a red point with an exclamation mark.
    What is the solution? I can’t find it.

    Linze

    Ada Reed November 14th, 2013

    Hello.
    Download the latest version from http://download.apowersoft.com/streaming-video-recorder.exe and reinstall it. The latest version will work well.
    If you still fail to download YouTube videos, could you send me some video URLs that couldn’t be downloaded? Out developers will test, find out the problem and fix it as soon as possible.

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  • Nematoad Nov 20, 2013

    Hello! I have used the screen recorder and I recorded a website tutorial. It was 11 minutes long and for some reason the shot paused/stopped recording around the 7 minute mark. I did not pause the recording so find this a bit strange. Any suggestions?

    Ada Reed November 22nd, 2013

    Hello.
    I suggest you to update the software to the latest version or just install it again.
    There is no problem with the screen recording function, it works well.

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  • xi Jan 20, 2014

    Hi! I wanted to do screen capture but everytime it says “an extern component has triggered an exception” (Mine is German version and the original phrase is “Eine externe Komponente hat eine Ausnahme ausgelöst”). What happened here?

    It used to work. Does it have something to do with my upgrade to Win 8.1? Or that i installed a new graphic card?

    Thanks!!

    Ada Reed January 22nd, 2014

    This error was caused by some important components that could not be registered as system file.

    So you just need to re-install it to fix, but if re-installation still could not resolve it, please download the DLL file from our server and unpack it, and then right-click on reinstall.bat file, and then select Run as administrator to reinstall the DLL files.

    Download it from http://save.apowersoft.com/reinstall-capture-dlls-200703.zip

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  • kit bruyns Feb 23, 2014

    Hello, If I am watching video that is flash based, the video is not recording the movie. What setting must change so that I can record flash videos please.
    Thanks.

    Ada Reed May 16th, 2014

    Hello, you can record flash videos or any other web video format. Can you just send me sample urls so that I can test it out?

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  • James B. Feb 27, 2014

    When I try to record, 2 messages pop up on my screen saying: “Cannot open input device (6 – There is no driver installed on your system.)

    Ada Reed May 14th, 2014

    Please check the link: http://www.apowersoft.com/forum/cannot-open-input-device-t618.html

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  • roger Mar 8, 2014

    hello, is it possible for me to record a video with audio and not have to hear the recording until I play it back. in other words can I turn the system volume down all the way. please help, it seems ridicules to leave the room all the time for peace and quite.

    Ada Reed May 16th, 2014

    Yes, you are able to record a video with audio by clicking on “Record screen” on the main interface of the program. There, choose input audio source and record region as you like.

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  • JR Mar 18, 2014

    Can I record NETFLIX? if so… how?

    Ada Reed May 13th, 2014

    Yes, you can record whatever you see on your screen. Simply click on “Record Screen” on the main interface of the program, and then choose input audio source and region for recording.

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  • JR Mar 25, 2014

    I cant configure the software to work with Netflix… can this be done?

    Ada Reed May 13th, 2014

    Netflix used some security measure to protect their video content, Streaming Video Recorder cannot download from it directly. If you want to save videos on your local disks, the suggested way is to record what you are seeing from the site. Simply click on “Record Screen” on the main interface of the program, and then choose input audio source and region for recording.

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  • Val Mar 31, 2014

    I am in the evaluation part. I attempted to download from a fox news site but it appears it is a HTTP Dynamic Streaming but it doesn’t show any progress in the progress bar. Is there something in the settings that will help with that?

    Ada Reed April 10th, 2014

    Hi, please post some example video URLs here, so our Tech Support can test the problem.

    Nick November 11th, 2014

    I have the same issue with the error HTTP Dynamic Streaming but doesn’t show any progress. It shows the question mark inside a red dot. The website is fasthockey.com. Any help would be greatly appreciated. Thanks.

    Ada Reed November 13th, 2014

    Hello, thanks for your feedback, we will try to enhance this feature to download from the site given.

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  • turk142 Apr 28, 2014

    I’ve recorded a movie from Amazon Prime and it’s in hundreds of fragments how do I get them to converge to converter in order to convert it to record on a DVD?

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  • turk Apr 28, 2014

    I downloaded a movie from Amazon Prime and thousands of files downloaded so how can I convert them into a format that can be recorded into a dvd. It downloaded into a mp4 format and won’t let me converge into a single file to be converted and burned.

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  • Jae Kim May 3, 2014

    Streaming Video Recorder is causing me to lose internet access.

    I last used this program a few weeks ago and it worked then. I just tried it now and it blocks internet access from my PC. If I close Streaming Video Recorder then I get access to the internet again.

    Specifically, I don’t have a problem when I first open it up. However, when I turn on the “advanced video recorder (support RTMP)” I lose access. If I disable the advanced feature, then I again have internet access.

    I know that when I enabled the advanced feature before it would open up a window. I don’t remember what it said, but I’d just close the window and the recorder would work fine. In the window that pops up now, here is the message that I see (it may be different than what it said before): “Navigation to the webpage was canceled. What you can try: retype the address” In the URL field for the open window is “help”.

    If you could help me with this problem I’d greatly appreciate it.

    Thanks,

    Jae Kim

    Ada Reed May 16th, 2014

    Hello, the how to guide page simply guides you to get internet access, simply go to menu >Tools >Internet Options >Connections > LAN Setting, and then uncheck “use a proxy for LAN”. Hope it does work.

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  • Joseph Jun 12, 2014

    Hi there,
    After recording starts, it stop stops within a minute or so, when the reaming has not. I then need to restart the recording. Can you tell me what might be wrong?
    Many thanks,
    Joseph.

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  • Theodore Beutner Jun 28, 2014

    When I try to record the program tells me to install virtual sound card. Please advise.
    Thank you

    Ted Beutner

    Ada Reed July 3rd, 2014

    Hello, if you failed to install Apowersoft virtual sound card, please refer to the forum post.
    http://www.apowersoft.com/forum/failed-to-install-apowersoft-virtual-sound-card-t61.html

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  • Theodore Beutner Jun 28, 2014

    Thanks for your suggestion however the program still tells me to install the virtual sound card. I tried installing from the program and it still tells to reboot to install. That did not work.

    Thanks again for you help
    Ted Beutner

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  • Jack Jul 12, 2014

    I have downloaded the pro version. It records the video, but no audio. I tried both microphone and system audio input and the sound is turned up. Suggestions? Thank you.

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  • William Sep 7, 2014

    I download the video, it seans that is everything ok, but it stops teh motion after 1,5 minutes e repeates form the beggining..Why this is happening?

    Ada Reed October 22nd, 2014

    Please make sure that you have smooth internet connection, and then get it done.

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  • Robert Bamford Oct 7, 2014

    What is the easiest or best way to schedule a recording/capture of a streaming video? There is a live broadcast that I want to record, but I will not be home to start the app. Please advise. Thanks!

    Ada Reed October 22nd, 2014

    Hello, right now, Streaming Video Recorder does not come with video scheduler function, but what if you want to schedule your video recording, you may use Apowersoft Screen Recorder Pro, please check this: http://www.apowersoft.com/screen-recorder.html

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  • buzz Oct 14, 2014

    I’m loving this program, but recently I was watching a series of online videos when it missed 3 videos in a row. Is there a way to force the program to record videos? Apparently it won’t do vids that it thinks have already been recorded.
    Thank you!

    Ada Reed October 22nd, 2014

    Hello, you can record those videos that has been broadcasted, simply click on “Record Screen” on the main interface, and choose your recording area and input audio source.

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  • Costa Nov 9, 2014

    When I try to record online conference calls or online presentations (e.g. through Webex or GotoMeeting), then I am having trouble with the audio. The software is capturing the video correctly, in addition to the audio coming out from my microphone, but not the audio of the other participants on the call. Also note that I am using a headset.

    Any assistance will be greatly appreciated as I need to record the sessions both video, and the audio coming from all parties (I have already selected the option of Audio input as Microphone + system sound).

    Ada Reed November 10th, 2014

    1. Right-click on GoToMeeting icon in system tray area, and then select Preferences.
    2. And then change the Speaker device to Speakers (Apowersoft_AudioDevice).

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