• VIP Account expired

    skoupersch
    Participant
    Member
    Threads : 1
    Replies : 0

    VIP Account expired

    Views : 400 Replies : 5 Likes : 0 #1

    I cannot record videos anymore, my membership was supposed to be lifetime.It has been working for years but suddenly now it say:”Your VIP acount has expired”. IT IS NOT ! I don’t get any answer when I submit a ticket. Someone can help?

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    VIP Account expired

    Apowersoft
    Keymaster
    Moderator
    Threads : 32
    Replies : 535
    #2

    Hi, we have contacted you and sent the VIP account to your email. Please check it. 

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    VIP Account expired

    wade
    Participant
    Member
    Threads : 0
    Replies : 1
    #3

    I paid for a lifetime account and it immediately said that it is expired and the activation code does not work. What is the problem?

    Reply
      • Marilyn :

        Hi, very sorry, I can't find the order information based on your email address. Please send us your order number via support@apowersoft.com. We will help you activate your VIP account immediately. 

      • 2019-05-31 04:38 Reply
    VIP Account expired

    rpronk
    Participant
    Member
    Threads : 0
    Replies : 1
    #4

    Like the users above, I paid for a lifetime VIP subscription. I’ve been denied access for a week now. Have sent an email to Support desk (no response); have tried to follow the Log In process only to continue to get the Payment Plan screen over and over and over. Not happy.  

    Reply
      • Marilyn :

        Hi, very sorry, I can find your order information. To activate the program, please log in with your email used to place the order and password. We have sent you the full instruction of how to activate your VIP. Please check your email. 

      • 2019-07-14 22:55 Reply
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