Video editor not workingViews : 292 Replies : 5 Likes : 0 2019-05-28 01:02 #1
I am using the Apowersoft Free Online Screen Recorder.
When choosing the online editor to edit a video it crashes – see the error message below.
Can you please advise of a fix? Note this is not the desktop version.
Ada ReedKeymaster2019-05-29 22:52 #2
Dear User, our free online screen recorder has already been updated and the online editor is no long exist. Please kindly clear the cache of your browser and refresh the page, then you should be using the latest version. Thank you for your support and understanding!
Marilyn reply to Yvonne :
Sorry about the problem. Please follow this procedure to uninstall the old version completely and install the new version of the program.
1. Uninstall the old version:
A. Click Control Panel > Programs and Features > Right click the program and click Uninstall.
B. Double click My Computer. Then input "%localappdata%\Apowersoft" on the address bar > Tap "Enter" on your keyboard > Delete the whole folder of the program.
2. Launch the new version:
Please go to our official website to download the latest version of this program and try again!
To sync audio and video, please use our Video Converter Studio.
- 2019-05-31 04:33 Reply
- Marilyn reply to Yvonne :