• Video download issue
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    hunterjoverstreet
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    Video download issue

    Views : 1442 Replies : 4 Likes : 0 #1

    So I recorded an important interview that I had with a client that needed to be transcribed word for word after. The file was saved in HD using the free online program and I have the file on the computer but it cannot be opened in VLC or anything else. Is there a way to recover or do you keep recordings for a certain amount of time?

    I really need this interview, thank you. 

    Regards,

    Hunter

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    Video download issue
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    Alice Wang
    Keymaster
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    Threads : 6
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    #2

    Hi, would you please submit the recorded video onto this site: https://www.apowersoft.com/support/submit-ticket/? Please write down your email address and describe your problem. Once we receive it, we will try to analyze it and reply you at the first time. Thanks.

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    Video download issue
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    amperess
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    #3

    I have purchased the Video downloader lifetime package and it stopped working. Now it says that my email isn’t registered. Who can help me with this?

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      • Alice Wang :

        Dear user, for purchasing and account issues, please contact support@apowersoft.com, making sure to leave your registered email or the order number so that we can check the account for you. Thank you!

      • 2021-08-04 04:35 Reply
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