• Video download issue
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    hunterjoverstreet
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    Video download issue

    Views : 929 Replies : 1 Likes : 0 #1

    So I recorded an important interview that I had with a client that needed to be transcribed word for word after. The file was saved in HD using the free online program and I have the file on the computer but it cannot be opened in VLC or anything else. Is there a way to recover or do you keep recordings for a certain amount of time?

    I really need this interview, thank you. 

    Regards,

    Hunter

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    Video download issue
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    Alice Wang
    Keymaster
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    Threads : 2
    Replies : 328
    #2

    Hi, would you please submit the recorded video onto this site: https://www.apowersoft.com/support/submit-ticket/? Please write down your email address and describe your problem. Once we receive it, we will try to analyze it and reply you at the first time. Thanks.

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