• Video download issue
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    hunterjoverstreet
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    Video download issue

    Views : 1104 Replies : 3 Likes : 0 #1

    So I recorded an important interview that I had with a client that needed to be transcribed word for word after. The file was saved in HD using the free online program and I have the file on the computer but it cannot be opened in VLC or anything else. Is there a way to recover or do you keep recordings for a certain amount of time?

    I really need this interview, thank you. 

    Regards,

    Hunter

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    Video download issue
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    Alice Wang
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    Threads : 2
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    #2

    Hi, would you please submit the recorded video onto this site: https://www.apowersoft.com/support/submit-ticket/? Please write down your email address and describe your problem. Once we receive it, we will try to analyze it and reply you at the first time. Thanks.

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    Video download issue
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    bpeery
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    #3

    I have been having problems downloading videos from Youtube – it keeps saying detect – they detect fine but still don’t down load. sometimes if I keep trying it will work. I saw that their was a newer version of the software so I updated to V6.4.9.0 and it did not resolve the problem. Also I used to be able to select videos from Youtube playlists but now it just says none found when I try it.

    The specific URL that I am having ussing with right now is: (but all of them are acting this way)

     I have the Enable advance detector (Support HTTPS) turned on 

    bpeery@outlook.com

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    • avatar
      • Alice Wang :

        Dear user, if you are using the video downloader program instead of the screen recording software, please post this issue in the community of Video Download Software or send a ticket to support@apowersoft.com is alright. Thank you!

      • 2020-11-02 22:27 Reply
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