Collection of Video Converter FAQs

[ApowersoftKeymaster Moderator Threads : 33 Replies : 544]

Collection of Video Converter FAQs

Views : 882 Replies : 2 Likes : 0 #1

Hi, everybody. Thanks a lot for using our video converter! To help you solve the common problems while using our program, we have collected nearly all the FAQs below. Please refer to the guides if have these kinds of problems.

If you have any suggestion or question about video converter, please feel free to send it to us via support@apowersoft.com. We will keep on optimizing the program to make it fulfill your needs better!

• Windows solutions
• Online solutions

Video Converter Studio

Download

Video Converter Studio 4.0 user guide

Change video resolution

Merge video files

Convert a normal video to HD

Change video aspect ratio

Reduce video file size

Add watermark to video

Sync video and audio

Convert video to MP3

Convert WMV to M4V

Remove audio from video

Remove timestamp from video

Convert RM video file to MP3

Free Online Video Converter

Rotate video

Change video speed

Convert FLV files to AVI

Play MKV on Samsung TV

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[JaclynParticipant Member Threads : 0 Replies : 1]

#2

Having an Issue with Apowersoft Online Video Converter.

I’ve used it for months and never had an issue until this month April 2019.

I have had the download launcher for awhile and click open/run and it installs and says click ok and go to website to use and usually go to website and it lets me pull files to convert multiple at once.

Never had an issue til this month!

I have loved it but now it keeps saying download launcher and takes me in circles. 

I have Windows 10 and it usually works for me!

Reply

• 
  • Marilyn :

    Hello,
    

    Sorry about that. You can try the instructions below to try again. 

    1. Uninstall the launcher by going to Control Panel > Uninstall a program.
    

    2. After you uninstall it, open "%Appdata%\Apowersoft" in a folder address bar. Delete the folder "Apowersoft Online Launcher" from the opened folder.

    

    
    

    3. Reinstall the launcher again by following the direction on the webpage and try if you can start to use the online video downloader.

    4. If the problem still persists, download the launcher with the link.  

    5. After that, please clear the browse caches to try again. 

    
    

  • 7 months, 1 week ago Reply