Uninstall Apowersoft audio device on the MacViews : 26536 Replies : 40 Likes : 0 2016-11-06 13:45 #1
I downloaded Apowersoft screen recorder (v1.1.2) from Mac appstore and installed audio device as well. But you don’t seem to provide a way to unstall Audio Device (not a software itself) to users who downloaded it from Appstore. Please let me know how to uninstall audio device.
Alice WangKeymaster2016-11-07 04:49 #2
Hi! Please follow the steps and screenshots below to uninstall the virtual sound card.
1. Please open the “Finder”, then select “Go”->”Go to Folder”.
2. Fill in “/System/Library/Extensions” if you are using Mac OS X 10.8, or ” /Library/Extensions” for Mac OS X 10.9 and later, and click “Go”, then delete the file Apowersoft_AudioDevice.kext, then reboot your Mac.
If the above-mentioned ways cannot solve your problem, you can go to “Finder”, then select “Go”->”Go to Folder”. Then enter “/Library/Audio/Plug-Ins/HAL/Apowersoft Audio Device.driver” and click “Go”. Afterwards, please delete the “Apowersoft Audio Device.driver” folder, and restart your Mac. Then the Apowersoft Audio Device will be removed completely.
JH2016-11-11 07:38 #3
Thanks for your reply.
The program I downloaded from the Appstore is very unstable so there’s some missing sound (or sound doesn’t synchronize with video in some parts) even in the capture of short time period. Hope this comment will help you.
Corinne2017-01-19 16:03 #4
I am not having luck following your instructions above to completely remove this app through Finder. This is incredibly frustrating and I regret ever trying your software. I have trashed every found element with your product name, have deleted trash, and rebooted. Yet “Apowersoft” is still hijacking my input and output settings as Aggregate Devices. Help!!
- Rusty : I had deleted the main application using 'app cleaner' - great little tool and free - but it did not get everything.I found that the instructions provided above worked to remove the kext file which removed the malingering A-audio option from the audio options menus. 0. Delete the application using app cleaner1. Click the desktop (to get the finder menu)... and then choose 'Go' from the menu.2. Choose 'Go to Folder...' then type in '/Library/Extensions' into the dialogue window - this will take you to the correct folder.3. Delete the A-audio....kext file. You can do this by clikcing on it and then pressing cmd + delete or just drag it to the trash.4. Restart.
- 2017-01-31 09:26 Reply
A.W.2017-01-22 18:31 #5
Alice, I’m trying to get rid of it because it highjacks the audio output all the time. I rarely use the software, yet I constantly have to open “Sound” preferences in OS-X and switch the output manually to Internal Speakers or Headphones. I seems to think it is the default and this is very tiresome.
Hans2017-02-01 19:13 #6
You can delete the remaining audio device after deleting all the files through Audio MIDI Setup. Good luck. (the support here should really know this)
Ahmed2017-06-19 23:54 #7
I just want to ask, if I uninstalled the program, would this be enough to delete my account?
By the way, I couldn’t neither uninstall Video Converter for Mac nor access my account because they haven’t give me the verification code.
I will be happy if you could help me with these issues.
paul2017-07-12 07:22 #8
I have tried all of the above and still it lingers in the audio devices. I want this gone! Can you let me know how else to do this, why could you not build software that uninstalls correctly?
Having looked in the midi devices section as well it does not let me remove this device
- Alice Wang reply to Thomas : Hi, please refer to the method showed at the second place in the list of this topic and then restart your computer. If this way doesn't work, please make the screenshot of your audio device and send it to email@example.com. Our customer service staff will contact and show you how to solve it at the first time. Thanks!
- 2 years, 5 months ago Reply
Fabio2017-08-01 10:05 #9
Hi Alice, I’ve uninstalled the app but there is still Apowersoft_Aggregate device in my input devices list.
Could you help me please ?
James RomeParticipant2017-09-04 17:10 #11
Your device captures all my audio and ruins Audio Hijack Pro. I have done all the above steps, but your device is still listed as an audio device in Audio MIDI Setup.
So how do I remove it?
JARMAC:~ jar$ sudo kextunload /Library/Extensions/Apowersoft_AudioDevice.kext
Can’t open CFBundle for /Library/Extensions/Apowersoft_AudioDevice.kext.
Can’t create /Library/Extensions/Apowersoft_AudioDevice.kext.
JARMAC:~ jar$ sudo rm -r /Library/Extensions/Apowersoft_AudioDevice.kext
rm: /Library/Extensions/Apowersoft_AudioDevice.kext: No such file or directory
guillaumeParticipant2017-09-29 19:58 #12
Even following all the instructions mentionned in this thread, I cannot get rid of Apowersoft Audio Device. MIDI console doesn’t offer the option to uninstall.
Can you help me whit that?
platypusmanParticipant2017-10-18 19:42 #13
“Alice, I’m trying to get rid of it because it highjacks the audio output all the time. I rarely use the software, yet I constantly have to open “Sound” preferences in OS-X and switch the output manually to Internal Speakers or Headphones. I seems to think it is the default and this is very tiresome.”
Just wanted to add that I had the exact same problem so had to uninstall the app.
However, there was an “Uninstall” file in the folder with the application, and this seemed to work fine to remove the program and get my sound back.