Hi, Chris, we are sorry for missing your message. We really appreciate your feddback. Based on your description, can you go to settings and change the countdown? In this case, you can be well prepared for the pull down menu or whatever.
Apologies for not making myself clear. Here’s the problem.
No matter how long you set the delay before the capture of, say, a region, the ability to select that region DOESN’T HAPPEN UNTIL THE COUNTDOWN COMPLETES.
So let’s say you want to capture a bubble help message that only appears when the mouse cursor is hovering over the relevant button on the screen.
It’s no good hovering over the button during the countdown: this will produce the bubble but not the snapshot.
In order to take the snapshot, you have to move the mouse to define the area. Once you’ve defined the area the snapshot will fire automatically.
But your mouse isn’t hovering over the button, so there’s no bubble!
In any sane implementation of this software, the countdown would only begin ONCE YOU’VE DEFINED THE AREA OF INTEREST. This would then give you time to move the mouse into the area of interest, over the button, producing the bubble you are trying to snapshot.