The key code mailed will not register

[Melitta]

The key code mailed will not register

Views : 1557 Replies : 6 Likes : 0 #1

I have owned Steaming Video Recorder for years. There was a problem installing IE10 and Microsoft have to completely delete my ‘user account’ and start with a new one to get it to work. This sadly means that I have to reinstall every one of my programs and reenter their registration codes. I did this with Streaming Video and got the error message ‘The license code is invalid, or does not match this version’….I went to the support center and entered my email address and a code was emailed instantly (same code) still wont work…I emailed support but have heard nothing and would like to get this working asap so could anyone offer me some assistance please.

Sincerely,

Melitta Ball
BC Canada

Reply

[Helena]

#2

Hello, sorry for causing the inconvenience.
Please contact https://www.apowersoft.com/support/submit-ticket/, then our technician will solve your problem.

Reply

[ali]

#3

656

Reply

[Geoff]

#4

My key code will not register for the video editor. It says it’s invalid. I just purchased the software last night. I also need tutorials on the video editor and I have not been able to find those.

Thank you

Reply

• 
  • Apowersoft :

    Hi, sorry for that. In fact, you don't have to input any key code to activate your program because your account has been activated when you made the order. You can sign in with your purchase email to use it. If it doesn't work, please send a ticket to support@apowersoft.com   Thank you. 

  • 2017-02-07 03:45 Reply

[Bob Brown]

#5

My perfectly working Video Download Capture stopped working asking me to register online. I registered my email, but the application popup window shows license term as 3 days only. Please help.

Reply

• 
  • Ada Reed :

    Hi, 

    Have you purchased the program? Can you put your email here or send the email to support@apowersoft.com  Thank you. 

  • 2017-04-17 00:46 Reply