Solutions to Android Cannot Connect to ApowerMirror via USB

[Ada Reed]

Solutions to Android Cannot Connect to ApowerMirror via USB

Views : 171382 Replies : 46 Likes : 5 #1

Many Android users want to know how to solve the problem: Android phone cannot connect to ApowerMirror via USB.

Here is the detailed guide.

 

Please update your program to the latest version before checking the following things:

Download latest version

 

1.     Make sure you have turned on USB debugging.

Note 1: Xiaomi users need to notice that MIUI system adds an extra restriction. Aside from opening “USB debugging”, you also need to open “USB debugging (Security settings)” and “Install via USB” in Developer options so that you can get connected or control your phone. Besides, please check whether you have enabled ApowerMirror in “Accessibility”.

         

Note 2: Enable “Install via USB” if you haven’t installed ApowerMirror app on your Android. For some mobile phones, if there are some similar settings, you can also check and enable it.

Note 3: For Huawei phones, you need to go to “Developer options” and enable “Allow ADB debugging in charge only mode” so that the phone can be detected by the computer.

2.     Swipe down from the top of the screen and choose MTP mode on your phone.

3.   After connect the phone to PC via USB cable. If windows appear asking to allow USB debugging on your phone, choose “Always allow from this computer” and tap “OK”. Open the app on your phone. A notification will pop up. Tap “START NOW”.

      

4. Try another USB cable or USB port.

5. Check if the Android driver is successfully installed. We recommend this free driver detector: https://www.drivethelife.com/. You can download and install it on your PC. After launching, click “Scan”. Please connect your phone to PC via USB cable while scanning.

Then click “Peripheral Drivers” > “USB-Drivers”, check if the Android driver is normal. If it is not, click on “Repair”.

After the proper driver is installed, please connect your phone to ApowerMirror and try again.

6. Restart the ApowerMirror desktop program and Android app.

7. Check the Android driver conflict. You need to connect the phone to PC via USB first, then right-click the start menu and choose Device Manager > Universal Serial Bus Device. Right-click the driver of your device to uninstall. After uninstalling, go back to step 5 and use Driver Talent to install the USB driver.

8. If the above solutions cannot help, please follow the screenshot below and send

feedback along with log file from the desktop program.

Reply

[manyuz08]

#2

can’t login and always loading

Reply

• 
  • Ada Reed :

    Hi,

    
    

    Sorry for the problem. Please refer to this detailed guide on how to solve login issue: https://www.apowersoft.com/community/topic/fix-login-issues.html. Thank you!

  • 2018-10-30 02:52 Reply
• 
  • Christian Jay Capillo :

    I have the same issue on my Mac laptop

  • 2020-03-01 13:52 Reply
• 
  • Antonio Ochoa :

    I feel very frustrated, I have purchased the product and it is not working on my Huawei.

  • 2020-07-21 15:03 Reply

[Marvie Nudalo]

#3

keymapping wont work

Reply

• 
  • Ada Reed :

    Dear user,

    
    

    Sorry for the inconvenience. Would you please follow the guide here to fix the issue? https://www.apowersoft.com/community/topic/default-game-keyboard-cannot-be-downloaded-automatically.html 

    If it doesn't help, please let us know. Thank you! 

  • 2018-12-07 01:34 Reply

[honautis2]

#4

my usb debuge function already active, but i still stuck like that image, pls tell me how i can fix this problem… 

Reply

• 
  • Ada Reed :

    Hi,

    Sorry for the inconvenience. Could you please visit the official website to update ApowerMirror to the latest version and try again? Thank you. 

  • 2018-12-18 20:32 Reply
• 
  • ahmedzepto1 reply to Ada Reed :

    hi, 

    i have the same problem and i am already installed the latest update 

    what should i do ?

    
    

  • 2019-01-08 09:02 Reply
• 
  • Ada Reed reply to ahmedzepto1 :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-01-08 21:43 Reply
• 
  • Ayaanmoulvi :

    I tried with my Samsung Galaxy m01 it did not start but when I tried with honor 9 it was alright some phones are not capable .

  • 2020-09-11 01:36 Reply

[nppatel809]

#5

My pc is not conect powermiror app pleas ilunlabel it 

Reply

• 
  • Ada Reed :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2 years, 3 months ago Reply

[Vijay Dhiman Dhiman]

#6

my mobile screen work my pc but do not show me my moble secreen photos do not show my pc . only show my pc white screen only white but it is work my pc mouse  but not show me moble screen on pc pless help mi plzz reply fast sir mam tanxz

Reply

• 
  • Ada Reed :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2 years, 3 months ago Reply

[Mateusz.zydorczak]

#7

Hi, I’ve successfully connected Samsung Galaxy J5 via USB, but see no screen. App keep displaying “please upgrade to VIP” message, while I do not feel like upgrading to VIP…

Could you please help me with this issue? 

Thank you 🙂

Mateusz 

Reply

• 
  • Ada Reed :

    Hi,

    After you purchase the VIP, the message will be removed. Thank you vry much.

  • 2019-01-19 01:34 Reply

[Ludmila Lujan Enrique]

#8

Hola, todo funciona bien con la aplicación, solo que cuando conecto mi celular por medio de USB y aprieto el boyon que dice:  Activado, continuar, La barra carga hasta 10% y me manda a la pantalla de inicio

Reply

• 
  • Ada Reed :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-01-19 01:36 Reply

[okenica]

#9

I have similar issue as many others. USB debugging is enabled on my phone, I can connect via WiFi but once I try to control Phone via PC I get stuck with message to connect via USB cable and there it’s not moving from “enable USB debugging”. This is ridiculous. Why if it’s working via WiFi I get stuck on connecting via cable?

Reply

• 
  • Ada Reed :

    Hi,

    Sorry for the inconvenience. Could you please tell me the brand of your phone? Thank you. 

  • 2019-01-21 02:19 Reply
• 
  • petr.starecek00 :

    i have same problem, i have xiaomi redmi 3s

  • 2019-04-03 14:11 Reply
• 
  • Ada Reed reply to petr.starecek00 :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-04-10 03:51 Reply

[enemyhunter140]

#10

Help!

I have a similar problem on Samsung J7 Pro with USB debug enabled and it doesn’t work even if you change the MTP PTP setting

Reply

• 
  • Ada Reed :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-01-28 21:08 Reply

[griinmonie]

#11

my app starts loading the reverts back to the “select the device and start connecting” when it reaches 20%.

pls, how do i fix this?

Reply

• 
  • Ada Reed :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-02-15 01:53 Reply

[mzaid6964]

#12

I can’t open Apowermirror on my widows 7ultimate please give me a solution

Reply

• 
  • Ada Reed :

    Hi, 

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2 years, 2 months ago Reply

[rayanhuebner4]

#13

Kann ich mein galaxy j7 mit windows 7 verbinden?

Reply

• 
  • Ada Reed :

    Please contact support@apowersoft.com. Thank you. 

  • 2019-02-20 21:18 Reply
• 
  • balgabzp :

    hello.. i can now mirror my phone to my pc. everything good, but the problem is when i play my mobile games the mirroring will be disconnected. what should i do?

  • 2020-01-27 23:14 Reply