Solutions to Android Cannot Connect to ApowerMirror via USB

[gauravghodam123]

#27

hi, in my mobile the same problem i have a vivo smart phone and this is not connect with usb please help me a]nd gve me answer quickly.

Reply

• 
  • Sunny Alex :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-10-08 21:05 Reply

[Jason Patrick Rustia]

#28

i try usb mirror but the sound in my phone didnt connect to pc only phone screen. how can i also connect the sound in my phone? is it possible? i use rog 2

Reply

• 
  • Sunny Alex :

    Hi, We are really sorry. But our app doesn't support syncing sound from Android to the computer. Therefore, you need to download Google Home app on your Android and use it to mirror your phone screen to our desktop program. Here's a guide: https://www.apowersoft.com/community/topic/how-to-stream-the-android-audio-to-pc.html

  • 2019-10-10 02:36 Reply

[rinkuviswas]

#29

i have same problem

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[Gujju G]

#30

I can connect to the pc my phone but mobile sound no connect in the pc.

Reply

• 
  • Sunny Alex :

    Hi, We are really sorry. But our app doesn't support syncing sound from Android to the computer. Therefore, you need to download Google Home app on your Android and use it to mirror your phone screen to our desktop program. Here's a guide:https://www.apowersoft.com/community/topic/how-to-stream-the-android-audio-to-pc.html

  • 2019-10-22 01:39 Reply

[shaktideep]

#31

Hi, 

Is it compatible with MI phone(Redmi 6 pro) 

Thanks

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[sporadicia]

#32

Hello, I have this same problem. It works fine with wifi but the USB doesn’t work at all, it didn’t work when it was free and it didn’t when i purchased VIP also.I tried the guide and bought Driver talent so my drives are normal and updated. But nothing works and I keep attempting to connect thru USB so I can control from my PC but it stops when it get to 27%

android: vivo v9

 help me out please

Reply

• 
  • Sunny Alex :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-12-22 22:17 Reply
• 
  • mypaljain :

    my mobile is not showing in the option of choosing and device in usb connect

    
    

  • 2020-10-21 07:45 Reply

[Mark McAllister]

#33

My samsung Galaxy S8 will not connect via USB. Apower doesn’t even recognize the device. I installed the latest Samsung USB Drivers on my Windows 10 PC, but it’s not working. I want to control my phone via PC which is why I need USB and I just paid for the VIP monthly.

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[BadFuture Esperanza]

#34

Out of the blue, i USB connected my Android Phone to my W10 pc and the screen connects but it doesn’t allow me to use the mouse to control the phone when it has always done it.

Troubleshooting carried out:

1-Reinstalled the App on both Pc and Android device

2-Granted Accessibility and other permissions on Android

3-Connected another Android Phone and it had no issues

4- I tried 3 different USB-C cables which work perfectly

5- Uninstalled and re-installed phone’s driver on Pc

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[Fahim Taders]

#35

i did all steps stiil cannot connect 

also in the “Developer options”, there is no “Security settings”.

Reply

• 
  • Sunny Alex :

    Hi,

    
    

    Sorry for the inconvenience. It seems that you are using the old version.

    The latest version is 1.4.7.5.

    Please refer to here:https://www.apowersoft.com/community/topic/version-announcement.html?nocache=1 

    Thank you very much. 

  • 2020-01-14 01:08 Reply

[mohamedneo66]

#36

help  

Reply

• 
  • Sunny Alex :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2020-02-03 01:29 Reply

[Kevin Kay]

#37

For those using Samsung (e.g myself Samsung A30s) make sure you download the samsung drivers from the SAMSUNG OFFICIAL PAGE.

https://developer.samsung.com/mobile/android-usb-driver.html

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[Mohamed Khaled Gaber]

#38

for oppo f5 users ?

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[dwrrai2]

#39

My android oppo k1 not connect via usb i am alredy on usb debugging and also check pc usb driver all work ok but not connect via pc . I already send feedback to power mirror support but no resolution provide . Very poor service. 

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