• Software adds a "nickname" to all my contacts? Special characters?
    avatar
    Katalin O.
    Guest

    Software adds a "nickname" to all my contacts? Special characters?

    Views : 926 Replies : 1 Likes : 0 #1

    I purchased the APowersoft Phone Manager Pro recently. While it does back up and/or restore data, unfortunately, I get clutter. I’ve never added nicknames to my contacts. I have 670 contacts in the phone. To each entry, the software adds a field called “nickname” where I’ll see say Niklas Johansson –> “johanssonniklas”. I don’t need this field. It’s redundant. How to get rid of it? The only way I found is to then go to my phone and manually delete these entries – on my phone screen – 670 times.

    Another issue I have is that about 60% of my contacts have special characters; á, é, í, ö, ő, ä etc. All of these get messed up by the software. I don’t have the patience to correct each and every entry on the phone. I bought the software in order to do it on the screen. While it does correct on the laptop screen, when I back it up and restore it again, it again gets messed up where the special characters were.

    Is there any solution to my two issues above? Otherwise, I’ll have to request a refund. It’s too much manual work to correct these. I’ll have to find another way 🙁 Thanks!

    Reply
    Software adds a "nickname" to all my contacts? Special characters?
    avatar
    Ada Reed
    Keymaster
    Moderator
    Threads : 42
    Replies : 899
    #2

    Hi Katalin,


    Sorry for the issue. Could you please follow the screenshot below and send feedback from the program? We will try to solve your problem as soon as possible! Thank you!

    Send feedback

    Reply
reply to: Software adds a "nickname" to all my contacts? Special characters?
Advanced mode

You must be logged in to reply to this topic.

Message must be 6 to 60000 characters.