showmore capture not savedViews : 5082 Replies : 6 Likes : 0 2016-11-03 09:38 #1
i recorded a video conference and my laptop battery died. the conference had finished but there is no video file. the folder exists and it was capturing.
Alice WangKeymaster2016-11-07 04:29 #2
Dear user, if the video has been interrupted by a sudden computer break-down or any other unexpected situations, the videos may not be saved, or it may be saved as temp / broken filed under the default saving folder.
Please refer to the image below to check whether you still have the video temp files from the default saving directory:
If you still have the video file in flv, aac, or ts format, please refer to the guide below for recovering the video. For now there’s no tool available for fixing mp4 format file, however we will update the solution if we find one in the future.
Thank you for your support and understanding!
lucky1690.mummyParticipant2020-01-13 02:57 #3
I wanted to get back my unsaved session recorded , in temp folder i have seen only audio file and i did not understand which is video file there.
could you please help me out.
QUEEN IS SIVANParticipant2020-05-13 11:50 #4
I forgot to save the video it was somehow saved for me but when I entered it was probably a way to recover
ecoarch.itParticipant2020-12-19 16:27 #6
Funziona con OS 11?
Ho provato a registrare un video ma non registra. C’è da settare qualcosa?