• showmore capture not saved
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    user1234
    Guest

    showmore capture not saved

    Views : 4686 Replies : 6 Likes : 0 #1

    i recorded a video conference and my laptop battery died. the conference had finished but there is no video file. the folder exists and it was capturing.
    help!

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    showmore capture not saved
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    Alice Wang
    Keymaster
    Moderator
    Threads : 6
    Replies : 590
    #2

    Dear user, if the video has been interrupted by a sudden computer break-down or any other unexpected situations, the videos may not be saved, or it may be saved as temp / broken filed under the default saving folder.

    Please refer to the image below to check whether you still have the video temp files from the default saving directory:

    If you still have the video file in flv, aac, or ts format, please refer to the guide below for recovering the video. For now there’s no tool available for fixing mp4 format file, however we will update the solution if we find one in the future.

    Recover video file

    Thank you for your support and understanding!



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      • lucky1690.mummy :

        I have gone though the same steps but i found there only audio file i did not find any vidoe recorded could you please help me on that.

      • 2020-01-13 03:18 Reply
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      • lucky1690.mummy :

        i have gone though the same steps but i found only audio played there  I didn't find any video there.

        help me out on this.

      • 2020-01-13 03:59 Reply
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    showmore capture not saved
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    lucky1690.mummy
    Participant
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    Threads : 0
    Replies : 3
    #3

    Hi,

    I wanted to get back my unsaved session recorded , in temp folder i have seen only audio file and i did not understand which is video file there.

    could you please help me out.

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    showmore capture not saved
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    QUEEN IS SIVAN
    Participant
    Member
    Threads : 0
    Replies : 1
    #4

    I forgot to save the video it was somehow saved for me but when I entered it was probably a way to recover

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    showmore capture not saved
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    Alice Wang
    Keymaster
    Moderator
    Threads : 6
    Replies : 590
    #5

    Dear users, please kindly follow the guide below to recover the damaged videos.

    Fix damaged recording

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    showmore capture not saved
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    ecoarch.it
    Participant
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    Threads : 0
    Replies : 1
    #6

    Funziona con OS 11?

    Ho provato a registrare un video ma non registra. C’è da settare qualcosa? 

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    • avatar
      • Alice Wang :

        Gentile utente, scusa ma per ora il registratore online non è compatibile con il sistema alle 10.15 o superiore. Grazie per il vostro sostegno e comprensione!

      • 2020-12-23 05:04 Reply
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