I just downloaded and installed the latest version of Apowersoft Free Screens Capture, but screenshots are not saved to the local folder when I click the Save button. Any idea why this is not working? I can’t save the screenshots.
Hi, when you click the “Save” button, a “Save as” window will pop up. You need to select a local folder and click the “Save” button on this window. Then you will find the screenshot in the folder you just chose.
If you still have problem of saving screenshots, please send us this software’s log so that we can solve this problem as soon as possible. To find where the log locates, you can simply enter in “%appdata%\Apowersoft\Apowersoft Free Screen Capture” in Computer and then copy the following four items (rec_log, rec_audio_log, rec_video_log, Screen capture) and send them to our support email: firstname.lastname@example.org. Thanks!