Scammed By ApowersoftViews : 3583 Replies : 7 Likes : 2 2016-07-13 12:42 #1
I purchase Video Download Capture in 2013. Yesterday I tried to open the program and received a “trial version expired, buy the full version” popup which wouldn’t allow me to use the program I PURCHSAED. I contact apowersoft help and was told my product “expired” and was directed to a page to buy the product again. This is a scam defined. They sold me a product, disabled it, then demanded I buy it again.
PamGuest2017-01-11 02:19 #2
This has happened to me…twice. The first time I purchased it, I was sure I’d done it outright but got a renewal.
Thought I must have been mistaken so purchased it again and made sure I did it outright this time. Guess what? Yep, just got another renewal.
Won’t fall for this scam again.
yfrantzParticipant2018-01-30 19:52 #3
I am having the same problem, I get the trial version has expired even though I purchased the lifetime version. I have tried to download this program over 30 times with the same results.
ApowersoftKeymaster2018-01-31 04:33 #4
Hi, all. Thanks a lot for purchasing our software. ?
1. The old version is actually has no any time limitation. If you can find the old package, you might continue to use it. But we don’t provide technical support for the old version.
2. We are always keeping on updating and improving our programs. The new version of the programs has many kinds of new features and a more elegant interface. Moreover, it is more stable and intuitive to use. Since we have spent so much efforts and expense on this project, we need to charge you for the new version. If you want to buy it, we can give you the price with 30% off. You may contact email@example.com for help.
3. Also, you can continue to use the previous version after a few years. Or you might update it to the latest one.
leonathomeParticipant2019-06-03 04:39 #5
I have used the product for three months and it works great. I like downloading whole channels with a simple single copy and paste action. Its really one click operation.
All billing has been fine. Sad to hear some users had issues many years ago, as for me it’s been timely and once a month so far.
edison_05Participant2020-06-01 05:36 #6
before i planning to buy this application I saw very good appearance since limited access if you have trial like multiple mirror and thinking some delay with be solve.. but i really shock even i purchase lifetime still performance is the same i change many setting and uninstall some of my application.. still delaying recording delaying and even actual footage on my PC screen still delay specially sound. i hope will be solve immediately but the idea is very good compare to other… my request for the mean time, they should put chat room for more update before somebody purchase it so that requesting for refund and claims must be implementing within that day… so customer will be happy and they coming back to check if there is improvement. before they buy it again….
siaresthParticipant2020-11-20 19:27 #7
Hi , I bought one of your software last September and I thought that it was for 1 month purchase . I use it for a week and i did it unistall from my pc. I ‘ve never made an account on your site nothing. Today I discover that you have charged me 2 several months for something that I bought it just for 1 month. The charge says standing order apowersoft. Could you explain why are you charging me for something that I bought it for one month ? Now I’ m trying to get in my account which I ‘ve never made in order to delete my account. I will send all the revelant informations to our Greek cyber crime unit and I will inform my bank for those transactions which are totaly illegals .