• Registration Loop – Registration Code accepted but still prompted for code
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    Randy Dominguez
    Guest

    Registration Loop – Registration Code accepted but still prompted for code

    Views : 1184 Replies : 1 Likes : 0 #1

    My registration code is accepted for Screen Recording Suite but I continue to get prompted for email and code when opened. Also, the software only functions as Trial and says Trial software in Help>About after entering registration code.

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    Registration Loop – Registration Code accepted but still prompted for code
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    Alice Wang
    Keymaster
    Moderator
    Threads : 2
    Replies : 437
    #2

    Hi, Randy!

    Sorry for the issue.

    To solve the problem, we recommend you to drop down “Help” and select “Support”, then you can fill in email address, write down some details (the product ID or email address that associate with your order) of this issue and check “Send log file”, then submit it. In this way, we can help you out quickly.

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