• avatar
    Jon Sy
    Participant
    Member
    Threads : 0
    Replies : 1
    #14

    I purchased ApowerManager Personal License (Lifetime Subscription) and when i tried it, it was very lag. I want a refund. I emailed you on your support email already.

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    avatar
    sarahelizabethblais
    Participant
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    Threads : 0
    Replies : 1
    #15

    I would like a refund please – this is not user friendly and my question has not been answered, very unhappy customer.

    Reply
    avatar
    edison_05
    Participant
    Member
    Threads : 1
    Replies : 3
    #16

    Hi Xavier did they refund the fullamount you paid, because i think we are desame issue. i using laptop with AMP processor absolutely very fast. but still not working for me very well.

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    avatar
    deveddawood
    Participant
    Member
    Threads : 0
    Replies : 1
    #17

    Hello 

     I just bought this software and I’m not liking the lag spikes when recording my gameplay from Ipad to pc. I found a better software that has no lag and I would love to have my full refund back on my credit card please. Thank you if anything you can email me at deveddawood@gmail.com



    Reply
    • avatar
      • Alice Wang :

        Dear user, please contact support@apowersoft.com directly and our customer service will help you to process the refund. Thank you!

      • 2020-07-14 01:33 Reply
    avatar
    yirimseck
    Participant
    Member
    Threads : 1
    Replies : 1
    #18

    I would also like a refund for my purchase made today. Your product is not doing what is supposed to do.  Everyone I try to transfer date from Android to PC ApowerManager freezes up and I have to reboot my computer.  I would like a full refund of my $69.95.  my reference number is here 125139650


    Thank you.

    Reply
    • avatar
      • Alice Wang :

        Dear user, please contact support@apowersoft.com directly and our customer service will help you to process the refund. Thank you!

      • 2020-07-14 01:32 Reply
    avatar
    loona primrose
    Participant
    Member
    Threads : 1
    Replies : 3
    #19

    im also trying to get my refund, but was sent just another program that “works” better than the mirror for ipad/iphone. but i would prefer my money back because i see im not the only one having issues with the program.

    Reply
    • avatar
      • Alice Wang :

        Dear user, please contact support@apowersoft.com directly and our customer service will help you to process the refund. Thank you!

      • 2020-07-14 01:32 Reply
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    angeliza29doncillo.AD
    Participant
    Member
    Threads : 0
    Replies : 1
    #20

    hi! I emailed your contact support many times but there is no response. Also, my account in your webpage is displaying error. I am requesting for refund 

    Reply
    • avatar
      • Alice Wang :

        Dear user, could you please send us the email or the user name of the email you used to contact us so that we can check and find your ticket in our back platform? Thank you!

      • 2020-08-31 01:39 Reply
    avatar
    chmz
    Participant
    Member
    Threads : 0
    Replies : 1
    #21

    I messaged them countless times and they keep trying to suggest ways to change the product. I HAVE NO USE FOR THE PRODUCT ANYMORE. It is like they are procrastinating till the 30-day money-back is not available anymore and I find that very unprofessional.

    Reply
    • avatar
      • Alice Wang :

        Dear user, so sorry for the issue, could you please tell me what kind of program issue you are having and send me the order number and we will process it for you accordingly. Thank you!

      • 2020-09-21 21:50 Reply
    avatar
    ericbarzelogna
    Participant
    Member
    Threads : 0
    Replies : 1
    #22

    Hello I would like a refund, when I erase the watermark the image is not usable and distorted

    Order number: 133467910

    Thanks 🙂

    Reply
    • avatar
      • Alice Wang :

        Dear user, please be noted that you are reaching out to the screen recording program community rather than the watermark remover program community. For refund issues, please contact support@apowersoft.com directly is alright, describing the program you are using and what kind of issues you are having with the program, as well as the refund request.

        Thank you!

      • 2020-09-25 00:56 Reply
    avatar
    KM
    Participant
    Member
    Threads : 0
    Replies : 1
    #23

    Please refund $39.95 for APowerREC in terms of Order# W782010040. It didn’t work for my Mac Calatina 10.16.5. I”ve already uninstalled. Thanks.

    Reply
    • avatar
      • Alice Wang :

        Dear user, our ApowerREC is compatible with the mac catalina system 10.15, please make sure you are installing the latest version which can be found on our official ApowerRec product page. Meanwhile, for refund, please send your refund request and the refund reason to our support@apowersoft.com directly. Thank you for your support!

      • 2020-10-09 21:26 Reply
    avatar
    Peter William
    Participant
    Member
    Threads : 0
    Replies : 1
    #24

    Hi I just bought this software and I’m not liking the lag spikes when recording my gameplay from iPhone to pc. I found a better software that has no lag and I would love to have my full refund back on my credit card please. Thank you if anything you can email me at peterwilliu@gmail.com

    Order confirmation #19325507

    Reply
    • avatar
      • Alice Wang :

        Dear user, we notice that the order has already been refunded, please kindly check it. Thank you!

      • 4 weeks, 1 day ago Reply
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