hello, i have emailed you to get my refund back. i enjoyed using the app but i am having financial issues and also i have not been actively using it, so i hope you can cancel my credit card and get me my refund please. thankyou. please email me at firstname.lastname@example.org
Dear user, we notice that your ticket has already been replied, please communicate directly with our customer service regarding the issue, simply specify the reason of your refund, meanwhile, please be noted that for purchase which has already expired, the refund won’t be processed since the license itself is already expired. Other than that, you can further talk with our customer service regarding your refund problem. Thank you for your support and understanding!