The recordings are coming out horrible. I had used the free online version before downloading the software, and never had a problem, always got great recordings. Now, the MP3 are really small (MB size) and sound mushy, like they were recorded in a barrel.
Hi, Anthony Phillips. Thanks a lot for using our software. Could you please tell us what audio you are recording? You may share the audio source with us. We would like to help you analyze and test it soon!
Hi, Anthony Phillips. We just tested it and found that it worked well for recording audio from Spotify. Maybe you can send us the audio sample you recorded to us via this email: email@example.com. I will ask our technician to check it as soon as possible. Thanks a lot for your cooperation!