• "Record Full Screen" captures only part of screen
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    gohrebing
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    "Record Full Screen" captures only part of screen

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    V4.6.5 “Record Full Screen” captures only a part of the screen but this part is much enlarged. What is to be done? G.R.

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    "Record Full Screen" captures only part of screen
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    Janet
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    #2

    Hi, sorry for the problem. Could you please tell us what program you are using to record full screen? 

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      • gohrebing (author) : Streaming Video Recorder v4.6.5 under Windows 10. G.R.
      • 2017-08-22 01:42 Reply
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      • Janet reply to gohrebing : Hi, could you please send your question to our support email: support@apowersoft.com? And please send us the product log. Our technician needs to check it for locating your problem. To send product log, simply click the drop-down menu and select "Support/Help" -> "Feedback", then write down some details, check the "Send log file" box, and submit it. Our developers will try to analyze it and contact you as soon as possible. 
      • 2017-08-22 19:59 Reply
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