• Problems with VDCapture

    yerez
    Participant
    Member
    Threads : 1
    Replies : 4

    Problems with VDCapture

    Views : 129 Replies : 5 Likes : 0 #1

    Hi, I just dowloaded Video Download Capture (v2.1.8.24) and I am having some problems. I’m trying to convert YouTube videos to audio (MP3). I’m having two problems. 

    1) I’m able to download the full length of the video (as audio) in M4a format, however I cannot get it to download in MP3 format. I’ve selected MP3 in download/settings/format/audio but it still downloads in M4a format.

    2) I’ve tried to convert the M4a file to MP3 which has worked except I cannot get the full length of the audio. The converted files are only a fraction of the full length of the original M4a file. I’ve tried setting the trim feature to capture the full length of the audio but the converted file still cuts out at random places. Is this a bug or am I doing something wrong? Any help is appreciated. 

    Thank you!

    Reply
    Problems with VDCapture

    Ada Reed
    Keymaster
    Moderator
    Threads : 40
    Replies : 794
    #2

    yerez, are you a paid user? The free trial version has limits on the functions. Users can only convert 1/3 length of the original file. Can you send me the link to test the first question you proposed? Thank you. Please contact support@apowersoft.com for exclusive custom service. 

    Reply
      • yerez (author) :

        How much does the full version cost? I would I go about switching to the full version?

      • 3 months ago Reply
      • yerez (author) :

        A couple more questions: 

        What is VIP? Is that the same thing as buying the full version. 

        If I buy the full version, would it be an annual cost or a one-time cost?

      • 3 months ago Reply
    Problems with VDCapture

    yerez
    Participant
    Member
    Threads : 1
    Replies : 4
    #3

    No, I am not a paid user. I didn’t know that the free version will only convert 1/3 of the file. The link is: https://www.youtube.com/watch?v=qS6ltU6WbsM

    Thanks for getting back to me.

    Reply
      • Marilyn :

        Thanks a lot for using our program. Yes, the VIP is the same thing as buying the full version. You can choose to purchase annual or lifetime license. Please visit this webpage to finish your subscription. 

      • 2019-05-24 04:04 Reply
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