• Poor sound and flashing numbers to right of clock
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    Poor sound and flashing numbers to right of clock

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    Hi  I have just purchased the Audio recorder and I can record from internet etc but when I try to record from Spotify the numbers and icon next to the clock  flash and the sound is very gravelly.  Can you help?

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    Poor sound and flashing numbers to right of clock
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    Alice Wang
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    Threads : 6
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    #2

    Hi,

    Welcome to Apowersoft community.

    Sorry for the problem. Would you please send a feedback along with the log file to us? Our technician will check it as soon as possible.

    Thank you.

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    Poor sound and flashing numbers to right of clock
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    tysonlehn1
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    #3

    Hi, I am using a trial version to make sure everything works as expected before I commit to buying.  But the audio playback is terrible.  I have tried using the laptop microphone as well as trying a microphone via the audio jack socket.  I have tried adjusting the microphone settings with your software as well as the Windows 10 settings as well with no success.  


    The Windows 10 audio recorder works fine with no crackly sounds so I have confirmed that the microphone issue is not a hardware problem.  It is definitely a software issue.  

    The microphone driver that is used with this laptop is Realtek High Defintion Audio (SST). 

     

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