• PDF editor does not work!
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    david
    Participant
    Member
    Threads : 1
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    PDF editor does not work!

    Views : 655 Replies : 4 Likes : 1 #1

    I have just purchased the pdf editor on the basis that it allows me to add backgrounds to a pdf file:


    https://lightpdf.com/change-pdf-background-color.html


    I paid $59.95 for the software and it simply does not work. Even though I have paid and signed in, the software still displays ‘Buy now’ and none of the menus work properly.

    There is no technical support option for this product on the Apowersoft website, so I am completely stuck.


    Terrible software, terrible support. A waste of money. 

    Reply
    PDF editor does not work!
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    Cholaco
    Keymaster
    Moderator
    Threads : 5
    Replies : 330
    #2

    Hi, sorry for that. Could you please tell us with some details and send us the file to let us test? You can submit the issue and file via this link: https://www.apowersoft.com/support/submit-ticket/ we will try our best to help. Thanks

    Reply
    PDF editor does not work!
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    1r2j3scott
    Participant
    Member
    Threads : 0
    Replies : 1
    #3

    I am having problems activating a purchase, the code given in my email is not being accepted

    Reply
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      • Cholaco :

        Hi, generally, you just need to log in the program with your email that is used for purchasing, and you can activate your account, no need any code. If you still encounter any problem while activating the account, please contact us with this link: https://www.apowersoft.com/support/submit-ticket/ 

      • 2020-06-30 06:46 Reply
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