• PC Screen displays White screen only
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    Grace Wood
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    PC Screen displays White screen only

    Views : 3438 Replies : 17 Likes : 0 #1

    It displays in white but when I control my phone using mouse it works. It’s just that nothing displays on the PC after all. What’s the problem?
    using Moto X Pure Edition, Android ver 6.0
    PC is Windows 10, 64-bit. Please help me ty!

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    PC Screen displays White screen only
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    Ada Reed
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    Threads : 41
    Replies : 894
    #2

    Hi Grace Wood,


    Sorry for the problem. Would you please follow the screenshot below and send feedback along with log file from the desktop program? Our technician needs the log file to locate the problem. Thank you very much!

    ApowerMirror Feedback

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    PC Screen displays White screen only
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    mounirtimsit
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    #3

    Hi,

    I have the same problem and it has been a long time since I sent the feedback, but no answers, 

    i’ts very annoying because everything works but the screen is white on the pc.

    Please solve this. thanks.

    Reply
    • avatar
      • Ada Reed : Hi,

        Sorry for the problem. However, I checked our email system and found that we have replied you, but you didn't make a response. It's possible that our email goes to Spam or Trash folder, so you missed it. We have sent you another email address. Please check. Thank you!

      • 2017-08-14 21:17 Reply
    PC Screen displays White screen only
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    melvincent2013
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    #4

    same problem help

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    PC Screen displays White screen only
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    Ada Reed
    Keymaster
    Moderator
    Threads : 41
    Replies : 894
    #5

    Hi,


    For all the users who have encountered the white screen problem, you can first download the latest version which is 1.2.5 to see if the problem can be solved. The version will be officially released soon. Thank you!

    Reply
    • avatar
      • mayureshmahale23 :

        Yes it is working well but there's no update of keyboard function. Please do update in this same version.


      • 2018-12-31 11:20 Reply
    PC Screen displays White screen only
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    mayureshmahale23
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    #6

    Pc Screen goes white but keyboard and mouse control is still working please solve my issue.

    I am using Samsung Galaxy S7 Edge. Apower screen mirroring version – 1.4.3.2 

    Reply
    • avatar
      • Ada Reed :

        Hi,

        Sorry for the inconvenience. Could you please change the render mode and try again?

        Thank you very much. 

      • 1 year, 11 months ago Reply
    PC Screen displays White screen only
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    powerfulcentury
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    #7

    I am experiencing the same problem for over two months now.I am having a hard time resolving this issue.The reason i purchase the service of apowersoft is that because i need it everyday.My subscription is supposed to expire by May 2019 but now its dragging me into this.Please help me fix this.

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    PC Screen displays White screen only
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    mchirag198
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    Replies : 1
    #8

    same problem


    Reply
    • avatar
      • Ada Reed :

        Hi, 

        Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

      • 2019-02-15 01:24 Reply
    PC Screen displays White screen only
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    ioroot
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    Replies : 2
    #9

    I’ve been having this exact issue since Samsung pushed android Pie update to my samsung galaxy phone last week.  It connects but then all i see is a white screen.  Says it’s connected but clearly not. 

    Reply
    • avatar
      • Ada Reed :

        Hi,

        Sorry for the inconvenience. Could you please go to "Setting" > "Display settings" and the change the "Render mode" ?

        Please have a try. Thank you very much.

      • 2019-02-20 21:19 Reply
    • avatar
      • ioroot :

        I just tried all 4 of the render modes and it's the same on all of them. :-/  It is connected because i have mouse and keyboard input working. just no video. 

      • 2019-02-21 16:35 Reply
    • avatar
      • Ada Reed reply to ioroot :

        Hi, 

        Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

      • 2019-02-21 22:48 Reply
    PC Screen displays White screen only
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    Tiffan Budi M
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    #10

    same problem here, i’ve installed the latest version on both android and pc but the display in mirror are still white, and when i turned on fullscreen mode, the display change to black screen

    Reply
    • avatar
      • Sunny Alex :

        Hi,

        Sorry for the inconvenience. Could you please go to "Setting" > "Display settings" and the change the "Render mode" ?

        Please have a try. Thank you very much.

      • 2019-06-09 21:48 Reply
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