Hi! Are you using the trial version of Apowersoft Screen Recorder Pro? It’s true that the pro version of this screen recorder has 3 minutes’ recording limitation. And this limitation will be removed on the condition that you have activated the program with the license code. To purchase the license of this program, you can go to this webpage: http://www.apowersoft.com/store/order-screen-recorder.html
Hi! Could you please send email to our support email: firstname.lastname@example.org? In the email, can you tell us your order number or the email address you used in purchasing? Once we received your feedback email, we will check the issue and help you out ASAP. Thx.