Dear users, please refer to the solution below for failing to download or enable the launcher.
– First, search “%appdata%” in My computer/My PC, then, delete the whole file of Apowersoft Online Launcher (It may under the file of Apowersoft)
– Then, clear the cache of your browser and refresh the page of online screen recorder, making sure that you have ended the process of the previous online launcher in the PC’s task manager.
– Click “Start recording”, download and install the Apowersoft online launcher again and launch the program. It should be fine by then.
NOTE – For now the mac online screen recorder isn’t compatible with the latest catalina system, our technician is still working on it. Thank you for your understanding. And for other versions, please refer to the solution below:
Open “Finder”, select “Go”->”Go to Folder” and enter in “/Users”. After that, you can go to “Shared” -> “Apowersoft” to find the “Mac Online Launcher”. Then, you can uninstall it.
Tried everything above mentioned on a new Windows 10 version 2004, installed the Online Screen Recorder manually which installs fine in C:\Users\<username>\AppData\Local\Apowersoft\Online Screen Recorder but nothing happens from Chrome or Firefox that I installed after Chrome was not working. Disabled Windows Defender did not help
Cannot Start Online Screen Recorder. Have executed all the above mentioned steps: uninstall launcher, clear cookies and cache, uninstall program and reinstall program and launcher. All to no avail. Program was operational about two weeks ago on my system.
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200214214300.000000-240 Processor: Intel(R) Core(TM) i3-7020U CPU @ 2.30GHz, Intel64 Family 6 Model 142 Stepping 9, CPU Count: 4 Total Physical RAM: 8 GB Graphics Card: Intel(R) HD Graphics 620, 1024 MB Hard Drives: C: 917 GB (464 GB Free); Motherboard: Dell Inc. 0GVCM1, ver A01, s/n /FB5PP03/CNCMC009C30039/ System: Dell Inc., ver DELL – 1072009, s/n FB5PP03
This issue seems to be a reoccurring problem. Advise please.