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    ksiner
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    Not saving annotations after upgrading to Mac Catalina OS

    Views : 662 Replies : 23 Likes : 3 2019-10-09 16:12 #1

    Now that I updated to Catalina when I create a screenshot and annotate with lines, boxed text etc and save it does not save the annotations.  I guess I need to look elsewhere?  This was just taken with annotation and even pasting them shows nothing


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    dayling
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    2019-10-10 02:25 #2

    Having same issue! Please help!

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    nturini
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    2019-10-10 05:47 #3

    UP UP UP, same issue

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    goran.langgard
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    2019-10-14 01:59 #4

    PLEASE help us post a remedy to this issue.. I use this tool frequently, but now it’s pretty much useless to me..

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    mathieu
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    2019-10-15 07:36 #5

    Hello,

    I’m encountering the exact same issue with no idea how resolving it myself 🙂 

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    slotomo
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    2019-10-16 00:37 #6

    Facing same issue. Almost useless without this functionality.

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    Andre Krug
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    2019-10-17 08:07 #7

    Same here – cannot mark anything in a screenshot anymore. Super annoying 🙁

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    Andre Krug
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    2019-10-17 08:09 #8

    Same issue!

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    roger.coville
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    2019-10-18 08:08 #9

    Trying to update the Catalina privacy settings for screen recording but Apowersoft has not requested access so I cannot allow it?!?

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    Ada Reed
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    2019-10-22 22:32 #10

    Dear User, our technician is aware of this issue and is working on a new compatible version at this very moment. Thank you for your support and understanding!

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    goran.langgard
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    2019-10-31 09:01 #11

    hi! what is the schedule for when we can expect Apowersoft to work properly on Catalina? I even downloaded your “latest build” today. still do not work? But it prompted me to sign in with my account, and now I get a super annoying prompt to buy the software for a ridiculous amount USD259/lifelong (which is totally and completely uninteresting) for something that is so easy to get free or rather cheap options to and Apowersoft seems to be completely without user support? 


    -Nevermind, I deleted Apowersoft and installed a properly maintained software that can do the same and much more instead..

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    david.jordanaus
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    2019-11-03 04:02 #12

    I just downloaded this and after a lot of mucking around realised that the annotations can’t be saved.  Deleted the app.

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    mathieu
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    2019-11-07 10:59 #13

    hello @ada reed,

    When will it be resolved? The issue is open for 1 month, it’s quite annoying.

    Thank you in advance

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