• Not recording the whole
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    Cesar
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    Not recording the whole

    Views : 784 Replies : 1 Likes : 0 #1

    The recording does not show the pages as I click any links, but remains in the initial page. It also leaves a trial of the pointer on thee video.

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    Not recording the whole
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    Catherine
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    #2

    Do you mean when you click on some other links and new windows open but the recorded file only shows the original page? 

    Maybe your video is frozen. You can go to “Settings”>”Advanced settings”>”Recording”, find “Prevent video from freezing” option and check it. Then things may get better. 

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