[Solution] My iPhone Screen doesn’t show up in Apowersoft Phone Manager

[劉大力]

#27

Hi, 

I just purchased the lift time VIP, but I have the same issue with them as my iOS is 12.3.2, could you please provide the link for the latest iOS? Thanks 

Reply

• 
  • Crystal :

    Hello

    
    

    Here is the update link for iOS 12.3.2

    https://file.aoscdn.com/attachment/0ad49270a798284a49a6b3391bea0ea6.zip
    

    For more steps, you can check the previous post.

  • 2019-06-27 02:44 Reply

[nav308]

#28

Hi,

Could you pls help provide steps for for MAC as well, Reflector is not working when connect iPhone to MAC Book, it gives an error “Failed to Initialize Reflector”  iam using 12.3.1 on my phone.

Reply

• 
  • Crystal :

    Hi

    Sorry for the problem. Could you please send us a log file for checking this issue thoroughly? 

    To do this, please click "Settings & Help" on the upper right of the program interface, then go to "Help" > "Feedback", write down some details and check "Send log file" then submit it. Our technician will check it soon. Thank you! Below is a screenshot for your reference.

    
    

    

    
    

    
    

    
    

  • 2019-07-05 00:38 Reply

[martin.esqueda]

#29

Hello,

Can you please provide a link for IOS 12.4.1? the one referenced above contains developerdiskimage/signature. not sure what to do once i download the zip file. 

Reply

• 
  • Crystal :

    Hi

    We've already updated iOS 12.4.1 zip file. You can delete the previous one and then download this one and give it another try. 

    https://bit.ly/2lXgPjR (for iOS 12.4.1) 

  • 2019-09-03 22:05 Reply

[daryl.hiddema]

#30

Can you update for 12.4.1?  I can not mirror my iPad running this version

Reply

• 
  • Crystal :

    Hi

    We've already updated iOS 12.4.1 zip file. You can delete the previous one and then download this one and give it another try. 

    https://bit.ly/2lXgPjR (for iOS 12.4.1) 

  • 2019-09-03 22:04 Reply

[jtent303]

#31

I am having the same issue reported by others. I cannot reflect and get the error ‘failed to initialize’. Running iOS 12.4.1. The zip file reappears when I connect my phone, but still no luck.

Reply

• 
  • Crystal :

    Hi

    We've already updated iOS 12.4.1 zip file. You can delete the previous one and then download this one and give it another try. 

    https://bit.ly/2lXgPjR (for iOS 12.4.1) 
    

  • 2019-09-03 22:04 Reply

[moseley_steve]

#32

when will 13.1 be available – mine shows as 1kb and not approx. 12

Reply

[vazzman]

#33

Hello,

I cannot mirror my iPhone since updating to iOS 13.1.2.

Reply

• 
  • Ada Reed :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2020-01-07 22:50 Reply

[msanders]

#34

I have iOS 13.2.2 and am not able to mirror my iPad using PowerManager.  I’ve followed the steps above with no luck.  I verify that the 13.2.2 screenshot plugin does get installed, but it does not display my iPad.  Any other suggestions?  This just started happening within the past week.  It worked fine until then.

Reply

• 
  • Ada Reed :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2020-01-07 22:50 Reply

[adam.baldwin]

#35

Need 13.2.3!

Reply

[steven.antenucci]

#36

How about 13.3?

Reply

[earl.sullivan]

#37

I’m having issues again when attempting to use the reflector. I’m getting a “Failed to initialize reflector! Try again. I have an iPhone 6 with 12.4.4 ios version. This DID work when I had ios version 12.4.2.

I tried the steps in this post:  https://www.apowersoft.com/community/topic/my-iphone-screen-doesnt-show-up-in-apowersoft-phone-manager.html.

It did not work. I have restarted both my Laptop (Windows 10) and phone several times. No luck. 

I uninstalled APowerManager twice. No luck. When I uninstalled APowerManager I made sure I deleted all folders that were in the installation location and the location of zip file mentioned in the above post.

I download and installed the latest version of APowerManager. No Luck.

I went to another laptop, synced to iTunes and updated to the latest version of APowerManager and I still get the same message when I attempt to reflect. Could it be the 12.4.4 files are an issue?

Reply

• 
  • Ada Reed :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2020-01-07 22:51 Reply
• 
  • steven.antenucci reply to Ada Reed :

    Hi Ada will you be updating for IOS 13.3???

  • 2020-01-09 19:06 Reply

[kathybaileype]

#38

My installation indicates it is for iOS 12.4.4. You don’t have that listed to download. Please advise.

Reply