• 【macOS 10.14】ApowerREC “Not Recording” Solution
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    Ada Reed
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    【macOS 10.14】ApowerREC “Not Recording” Solution

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    【Adapt For】 macOS 10.14

    【ApowerREC Not Recording Issue】

    The recording time froze at “00:00:00” after beginning the recording:

    ▶▶ Solution 1

    In this case, it means the microphone access has not been turned on yet. Please kindly follow the steps below to solve this issue:

    1. Enter “System Preferences…” from the top menu.

    2. Choose “Security & Privacy”.

    3. Click “Privacy” → Choose “Microphone” → Check “ApowerREC.app”.

    4. And if you are using Mac 10.15 system, please also make sure to check “ApowerREC” option under the Screen Recording settings. 

    image.png

    Below is the link for you to download the latest compatible version:

    Mac ApowerREC Download


    ▶▶ Solution 2

    If solution one does not work, kindly send feedback from the program so that the program’s technician can check this feedback and locate the problem for you:

    Click on the third icon at the top panel and choose “Help”, then, click “Feedback” and leave the problem you are having with the software and send it to us.

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    millebil13
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    #2

    I cannot start the app at all since Mojave, what can I do?

    Reply
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      • Ada Reed (author) :

        Dear User, please kindly tell us which OS system and the version of the program you are using. If you are on 10.14.3 system, it's suggested to download the latest version of the program from our official website. If you are still having problem with the latest version, please email support@apowersoft.com and describe your issue. The customer service will help you from there. Thank you!

      • 2019-03-12 02:08 Reply
    【macOS 10.14】ApowerREC “Not Recording” Solution
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    Dan McKie
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    #3

    Hey.  

    I just downloaded and paid for a lifetime license. I followed the set up video, all is in order but when I press record the countdown begins and then the beep for starting recording sounds but then nothing starts to record. I even tried your solution 1 about the microphone in privacy, this is working also & checked.

    I am on macOS Mojave 10.14.6.


    I also get this when starting up every time:


    I install and restart and it says the same thing. 

    I have an Apollo UAD and usb microphone set up of which I have selected in the preferences. But I did notice the System sound is greyed out. 

    Could you please let me know a solution to get this working?

    Thanks x

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    Ivan.deschenaux
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    #4

    I have exactly the same problem. Is there a solution?

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    flashy158
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    #5

    I have the same problem as above, it will not record on system sound, when i go to security and privacy there is no option for microphone ?

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    RuoJun Zhang
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    #6

    Microphone access is turned on. but still no sound. And the video doesn’t work. Chose “facetime camera”, but it seems like it’s recording my screen. 

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    Meg
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    #7

    Has anyone figured out a solution for this yet? I have been having the same problem ever since I purchased it two months ago and have emailed them over five times with no real help. Can anyone please help? 

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    lisavaas
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    #8

    Same problem. Microphone has access, but it’s not recording. Mac OS Catalina 10.15.4. 

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    【macOS 10.14】ApowerREC “Not Recording” Solution
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    mulberry665
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    #9

    Same problem. Microphone has access, but it’s not recording. Mac OS Catalina 10.15.4. 

    Reply
    【macOS 10.14】ApowerREC “Not Recording” Solution
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    zsauna
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    #10

    This problem appeared spontaneously with Mac Mohave 0.14.6 and apparently has been a bane to subscribers

    for almost five months. My guess is the problem is on their end. Fortunately my subscription runs out in a month or two so I’ll be looking for another screen capture tool. I think others should consider that option.

    Reply
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