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    gmfb_29
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    It is no longer working.

    Views : 2437 Replies : 7 Likes : 0 2015-07-02 14:34 #1

    Good day!

    I am using the version 5.0.3 of the Streaming Video Recorder program. Until yesterday I was able to download the videos, but today no longer works. By accessing the page the Streaming Video Recorder recognizes the video, but does not download.

    The log has the following information:
    02/07/2015 10:37:52: Connecting to http://cers11hds-vh.akamaihd.net/z/account/869/1/2015-04-14/video/,5f7785dfabd8a2658b7c62cf5e0ce35f/RAO_041415_LUCIANO_CUR_EST_CRI_ADO_ECA_COM_ZER_2015_AULA_01_Pt_I_OK_240p,292c0b077baba7aad327101b943b51ef/RAO_041415_LUCIANO_CUR_EST_CRI_ADO_ECA_COM_ZER_2015_AULA_01_Pt_I_OK_480p,7bf526d19fc2fe0cb540d35991a15c2e/RAO_041415_LUCIANO_CUR_EST_CRI_ADO_ECA_COM_ZER_2015_AULA_01_Pt_I_OK_720p,.mp4.csmil/manifest.f4m?hdnts=st=1435844267~exp=1435845347~acl=/*~hmac=ae4d4c030e0e99167dfd1e2225cba606bbe6fb874e7e3db64909969d2bb2c6b6&g=GQHXHAEUDXUW&hdcore=3.4.0&plugin=flowplayer-3.4.0.0
    02/07/2015 10:37:53: Downloading
    02/07/2015 10:37:53: downloading 1/297 fragments       current timestamp: 00:00:00 time remaining: 00:00:00
    02/07/2015 10:37:53: failed to download fragment 1. (request status: forbidden)
    02/07/2015 10:37:53: ExitCode=> 0

    I tried again with another video and gave the following error:

    02/07/2015 10:44:44: Connecting to http://cers11hds-vh.akamaihd.net/z/account/869/1/2015-04-22/video/,202e6d7d28e5dd1dc67a5306ac0ceb7e/REC_042015_AFO_AULA_01_Pt_I_OK_240p,729fc55c4e6a5c22c4beb20b74b974b6/REC_042015_AFO_AULA_01_Pt_I_OK_480p,12c1ee10de80d7545eb2853f264a9903/REC_042015_AFO_AULA_01_Pt_I_OK_720p,.mp4.csmil/manifest.f4m?hdnts=st=1435844678~exp=1435845758~acl=/*~hmac=61c46afebdd94fb1f878087e231152996df7a7a917352aef67276ffcc31106f1&g=OAPAKXAOEWSB&hdcore=3.4.0&plugin=flowplayer-3.4.0.0
    02/07/2015 10:44:49: Downloading
    02/07/2015 10:44:49: downloading 1/303 fragments       current timestamp: 00:00:00 time remaining: 00:00:00
    02/07/2015 10:44:49: failed to download fragment 1. (request status: forbidden)
    02/07/2015 10:44:49: ExitCode=> 0

    How to download videos again?

    Thank you very much!

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    It is no longer working.
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    Jessica
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    Threads : 7
    Replies : 204
    2015-07-13 08:33 #2

    Hello,

    Sorry about that, could you please send the specific video URLs that cannot be downloaded? We will figure it out according to your feedback.

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    gmfb
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    2015-07-13 23:13 #3

    Hello! Is there any email that I can send the data and a URL?

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    Jessica
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    Threads : 7
    Replies : 204
    2015-10-03 05:37 #4

    Hello,

    You can send feedback to us: https://www.apowersoft.com/support/submit-ticket/, we will help you there.

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    vincent tran
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    2016-08-29 12:40 #5

    I am using the Video Download Capture V6.05 (build 08/23/2016).
    After download, I got a .MP4 file. If I try to play it with Windows Media Player in Win7, I got the error below:
    “Windows Media Player cannot play the file. The player may not support the file type or might not support the codec that was used to compress the file”
    If I try to play it with VLC, I can hear audio but NO video.
    Please advise.
    Thanks..
    Vincent

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    Jordan Skyles
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    2016-10-30 22:10 #6

    Hey I have been using a power soft video converter and it was working great now when I hit convert it automatically says task completed then goes to where it would save the competed video but there is no video and I it usually takes 30 minutes which is fine but now it says competed after one second but doesn’t actually do anything. Please let me know how to fix it if you could please.

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      • Ada Reed : Hi Jordan, are you using Apowersoft Video Converter Studio or Apowersoft Video Converter for Mac? Does the issue only happen to a certain file or all files you uploaded to the software? Please give me more details to help the technician locate the problem. The software feedback is required as well. Please contact me through the email support@apowersoft.com. Thank you.:)
      • 2016-11-07 05:31 Reply
    It is no longer working.
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    henryfrederickonline
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    Replies : 2
    2020-06-06 21:30 #7

    I can’t get the powersoft video downloader to respond. Trying to download a songh from youtube – https://www.youtube.com/watch?v=GrpSjXo6ah0


    Just not responding…

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