• iphone 6s plus can't download messages
    avatar
    MD
    Guest

    iphone 6s plus can't download messages

    Views : 1100 Replies : 7 Likes : 0 #1

    I’ve tried the screen recording and to view pictures on my iphone 6s plus, but I can’t get phone manager to download or view any messages.

    Reply
    iphone 6s plus can't download messages
    avatar
    Ada Reed
    Keymaster
    Moderator
    Threads : 42
    Replies : 900
    #2

    Hi,

    Sorry for the inconvenience. Please follow the steps below:

    • On your iPhone, check if there is any pop-up window that asking to read the messages after connection. If there is, tap “Allow”.
    • Keep your iPhone unlocked during the process. If there are a lot of messages, please have some patience and wait for a while.
    • If the messages are still not loaded successfully, please refer to the screenshot below and send feedback from the application. Our technician will check it out soon.

    Thank you!

    Send Feedback

    Reply
    iphone 6s plus can't download messages
    avatar
    sandy van
    Guest
    #3

    messages will not load? l kept cell unlocked and messages open but still after it loaded there were zero messages.

    Reply
    • avatar
      • Ada Reed : Hi sandy,
        Sorry for the problem. Would you please follow the screenshot below and send feedback along with log file from the program? And please provide as many details as possible, such as your phone model, OS version, etc. Our technician will check it out. Thank you!Send Feedback
      • 2017-02-06 21:12 Reply
    iphone 6s plus can't download messages
    avatar
    Guy el Bombardero
    Guest
    #4

    Phone Manager (v 2.8.0) worked great for me until I had to update iOS from 9.x.x to 10.2.1 after which everything else would export EXCEPT Messages. I found this fixed it for me:
    Open iTunes and connect your phone then choose Summary.
    In the Backups panel uncheck Encrypt iPhone Backup – you may need to Sync too.
    Close iTunes, restart your pc with the phone still connected and choose Trust if the Trust This Computer message appears.
    Start Phone Manager and Messages should now export.
    Good Luck, Bomber

    Reply
    • avatar
      • Apowersoft :

        Hi,


        Thank you very much for your detailed explanation. We really appreciate it! :)

      • 2017-03-24 05:26 Reply
    iphone 6s plus can't download messages
    avatar
    Marfield000
    Participant
    Member
    Threads : 2
    Replies : 1
    #5

    Not working in v 2.8.6.

    Reply
    • avatar
      • Ada Reed :

        Hi,


        Sorry for the problem. Please send the log file from the program. Our technician will check it out ASAP. Thank you!

      • 2017-05-17 04:47 Reply
reply to: iphone 6s plus can't download messages
Advanced mode

You must be logged in to reply to this topic.

Message must be 6 to 60000 characters.