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Trying to use the free version. press the start recording button; get “initializing application”; then Windows asking permission tor run the app; then it hangs at “loading application (1%)”. Any suggestions?
my install hangs, where can I download the product to reinstall or do I go to the link and try again
Please follow the suggestions below to see whether it would work:
1. Open "Task Manager" to check whether the Apowersoft Online Launcher has been launched or not.
2. Usually the launcher will run automatically when it's installed. Could you please check whether the launcher has been blocked by firewall or other security applications on your computer or not?
3. If the above cannot work, please uninstall Apowersoft Online Launcher and then install it again.
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