rharrison1548Participant2020-09-11 17:35 #27
In June, I purchased your aPowerREC to use to record a graduation online. It failed as the file generated was meaningless. I tried to Fix but failed. Next I had a major failure with My MACPRO. I lost all my files. Today, I was again trying to re-install the operating software. I even lost my password to activate the software. Please help & advise. My name is: Robert G. Harrison. 586 Owls Perch Drive, Lake St. Louis, MO. 63367. Phone is 636-561-1548. I have the software downloaded and wish to proceed
peterpen8888Participant2020-11-17 23:11 #29
I paid for a VIP account just to see that I cant login. This is very frustrating. I would like some assistance or a refund asap.
Alain LevyParticipant2020-12-06 11:23 #31
I’ve bought a VIP licence for apowermirror.
When I log in on my Windows computer, it says that I’ve a guest account.
When I log on an iPhone (for cloud mirroring) :Same thing.
Could you help me ?
It’s been a Week since I’m stuck with this.
geyson.albertoParticipant2020-12-18 06:00 #32
Comprei um a licença anual do ApowerEdit em maio 2020, agora o software pediu atualização e não reconhece minha conta VIP, acusa como ativação inválida e versão gratuita. Por favor preciso de ajuda para resolver essa questão.
tjohn8900Participant2020-12-28 15:38 #33
09E51-C001-O46EM-30732 This is my code where do place it ?
Alice Wang :
Please be noted that there's no need for extra activation since your account is already the VIP. The activation code is used only when you want to transfer the VIP access from the existing account to a new account email.
Simply log out the existing account first and relaunch the program, then log into the account again with the email you used to purchase the product and the correspondent password is alright.
Thank you for your support and understanding!
- 2020-12-29 05:01 Reply
- Alice Wang :