How to fix Apowersoft login issues?

[rharrison1548]

#27

In June, I purchased your aPowerREC to use to record a graduation online.  It failed as the file generated was meaningless.  I tried to Fix but failed.  Next I had a major failure with My MACPRO.  I lost all my files.  Today, I was again trying to re-install the operating software.  I even lost my password to activate the software.  Please help & advise.    My name is:  Robert G. Harrison.  586 Owls Perch Drive, Lake St. Louis, MO. 63367.  Phone is 636-561-1548. I have the software downloaded and wish to proceed

Reply

• 
  • Cholaco :

    hi, please send your order information and your VIP account to us: https://www.apowersoft.com/support/submit-ticket/, we will check it and help you reset the password. 

  • 2020-09-14 04:53 Reply

[Glitcherdude]

#28

HELP ITS IS NOT OPING

Reply

• 
  • Cholaco :

    Hi, if this still cannot help, please send your order information and your VIP account to us and tell us more details about your issue to https://www.apowersoft.com/support/submit-ticket, we will check it.

  • 2020-11-24 01:20 Reply

[peterpen8888]

#29

I paid for a VIP account just to see that I cant login. This is very frustrating. I would like some assistance or a refund asap. 

Reply

• 
  • Cholaco :

    Hi, please contact us: https://www.apowersoft.com/support/submit-ticket and send us a screenshot of your program interface, we will check it.

  • 2020-11-24 01:21 Reply

[tvink00689]

#30

How can i make a subtitles on this videomaker?

Reply

• 
  • Cholaco :

    which program are you using? Please tell us more details and we will try our best to help.

  • 2020-11-24 01:21 Reply

[Alain Levy]

#31

Hi.

I’ve bought a VIP licence for apowermirror.

When I log in on my Windows computer, it says that I’ve a guest account.

When I log on an iPhone (for cloud mirroring) :Same thing.

Could you help me ?

It’s been a Week since I’m stuck with this.

Thank you.

Reply

[geyson.alberto]

#32

Comprei um a licença anual do ApowerEdit em  maio 2020, agora o software pediu atualização e não reconhece minha conta VIP, acusa como ativação inválida e versão gratuita. Por favor preciso de ajuda para resolver essa questão.

Reply

[tjohn8900]

#33

 09E51-C001-O46EM-30732  This is my code where do place it ?

Reply

• 
  • Alice Wang :

    Dear User,

    
    

    Please be noted that there's no need for extra activation since your account is already the VIP. The activation code is used only when you want to transfer the VIP access from the existing account to a new account email.

    Simply log out the existing account first and relaunch the program, then log into the account again with the email you used to purchase the product and the correspondent password is alright.

    
    

    Thank you for your support and understanding!

  • 2020-12-29 05:01 Reply