• Device does not connect
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    sweetwater28679
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    Device does not connect

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    I have an iPhone 5. My pictures loaded somehow, but the screen that is supposed to show when device is connected never appears when I click on My Device. Instead, there is a note to connect devices. I keep changing ports, but that doesn’t help. Anyone know what I’m doing wrong?  Thanks! (I did download iTunes to my computer as well, as instructed.)

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    Device does not connect
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    Ada Reed
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    #2

    Hi,

    Welcome to Apowersoft community. Thank you for your detailed description. 

    Could you please tell us your system version? ApowerManager only supports iOS 8.0 and higher. 

    Best regards,

    Ada

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    Device does not connect
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    vly1968
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    #3

    Device Huawei is not connecting what might be wrong


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    Device does not connect
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    mats.remnert
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    #4

    The itunes symbol never came up on the screen

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      • Apowersoft :

        Hi,

        Do you want to scan QR code to connect your iOS device to your computer? If so, maybe this guide can help you. https://www.apowersoft.com/faq/phone-manager-faq.html If you still have trouble in using the software, then please feel free to contact us at support@apowersoft.com. We will try our best to help you solve the problem. Thank you.

      • 2018-08-16 01:05 Reply
    Device does not connect
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    clarion123
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    #5

    I downloaded apowermanager today and have an iphone X. I;m experiencing the same problem. It is trying to connect an apple device but nothing happens. I have the latest version of itunes. 

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    Device does not connect
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    amt.vns
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    #6

    Hey,

    i’m using Lenovo K3 Note android phone, but unfortunately its screen broke down. please help me to cast my screen on my computer.

    Regards

    Ashutosh

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      • Ada Reed :

        Hi,

        Welcome to Apowersoft community.

        Can you open your phone and install the app on your phone?

        Thank you.

      • 2018-09-25 01:28 Reply
    Device does not connect
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    TD Gamerz
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    #7

    i want to connect through USB but it always failed i dont know why..!! but it never connects i have enabled USB Debugging and all but still i unable please help me..!!

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