Contact USViews : 6891 Replies : 13 Likes : 0 2016-09-06 08:53 #1
I have emailed the corporate about licenses but I have not heard from anyone. Does anyone willing to help ?
Alice WangKeymaster2016-09-06 21:58 #2
Sorry, did you get reply from us via email now? If not, i guess the email fails to be sent, and can you contact us via https://www.apowersoft.com/support/submit-ticket/ again? Once we received your email, we will send you feedback soon.
CroquettessGuest2017-03-18 13:08 #4
Hello i’m french so i do not speak very well english.
First of all worked well, i wanted to record my film and already an unusual message says.
Good sa has walked BUT when I registered, my video is put in my “ADMIN”.
I have the impression that no one has had any problems…I try to go into the settings but when I want to choose the place of the video, I am in my space Admin O.o
Plz help mie..
joshGuest2017-04-10 21:42 #5
I get this “renew” notice every time I try to use the software after I made the payment. why?
I need a reply asap or I will have to get rid of this trash and get my $ back.
Katherine.Tran03Participant2018-08-05 00:14 #6
I have a complaint to make. I just wasted my money on accidentally buying another yearly subscription Apowersoft recording pro, and I got nothing. All, I keep getting is this stupid trial version window popping up and when I try to click login the window showed nothing. That forces me to try and renew my product but nope, I brought another product and it didn’t renew my product I already have. I tried to even contact, email, send a ticket and even calling but all I get are slow loading windows that take FOREVER to load, and no email replies, and not even able to get a call. Your services is almost non existent, and I wasted my money. I tried to uninstall and re-instal, but I can’t. If I can’t even get a reply back to get a refund, you could at least try and help me by screen sharing to fix my product.
Canzhen ZhouParticipant2019-05-13 18:22 #7
Hi, I want to cancel my life-time subscription of apowersoft video download capture. I filed a ticket immediately after I accidentally bought the subscription, but I haven’t heard of the response for a week.
Also, the performance after I bought the subscription didn’t improve at all. And I am still able to download only one video at a time, it is not the same as the advertisement suggested. I want a refund. Thanks a lot.
donzydoParticipant2019-07-08 06:32 #8
Hi, I payed for a vip screening account and I never received a code. This is my account: firstname.lastname@example.org and this is the transaction ID: 1CS20793XK352113N. you can confirm with PayPal, if not please can I have like a full refund because all I need is full screen and it’s expensive to loose out.
The PayPal account I used to pay is email@example.com
Hi, we generally activate the account that is used for ordering the program, and as I checked, your account for ApowerMirror is firstname.lastname@example.org, so you need to use this one to log in. Or if you want to use this email: email@example.com, you can go to the mailbox of this email: firstname.lastname@example.org to find the activation code, and then use the activation code to activate your account. We might send the email to this one: email@example.com about all your account info.
- 2019-07-08 20:46 Reply
- Cholaco :
donzydoParticipant2019-07-09 15:27 #9
I want the email activation code sent to firstname.lastname@example.org and please if you will not send the account info to my above email can I have a refund for my subscription then please as I haven’t used it yet.
coracheng888Participant2020-03-19 22:19 #10
Hi, I just paid for the monthly subscription, but I want to cancel the subscription right now and receive refund.
I’m not sure how I can do that, thanks.
ebayray1Participant2020-04-14 19:21 #11
I am trying to install your Video editing software but i get the following Message.
“These files are corrupt and unreadable”
Can you help Please
n.ginsbergParticipant2020-04-15 22:08 #12
I have tried emailing email@example.com twice now, but no reply.
Can you please refund 1 x ApowerREC Personal License (Lifetime Subscription) of AU$116.77 AUD for order 117754677.
My email is firstname.lastname@example.org.
ichel_michelinParticipant2020-05-27 22:19 #13
Hi i purchased a monthly subscription but i have no interest in renewing it but i dont know how to cancel it and receive a refund