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[oliviakristen.4]

#14

Hello, I just started that 7 day free trial today and would like to cancel the subscription before it makes me pay for it. This app is not what I expected, I found something else. 

Reply

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  • Cholaco :

    Hi, which program are you using? It seems that we don't have such service for 7 day free trial?

  • 2020-09-14 04:56 Reply

[sbaird48]

#15

hi i just paid for my phone to be unlocked and it hasnt worked, have i done anything wrong

stuart

Reply

• 
  • Cholaco :

    Hi, if you need further technical support, please contact us with more details here: https://www.apowersoft.com/support/submit-ticket/ 

  • 2020-09-14 04:56 Reply

[p.karam]

#16

I send you a previous mail

Il have payed only for one month 

apower recOrder Number:
17880128-14002085

But you bill me for 2month

I want a refund and I want you to cancel my account

Reply

• 
  • Cholaco :

    OK, we have issued the refund for you, if you didn't receive it, please tell us.

  • 2020-11-24 02:20 Reply

[silbaugh]

#17

I paid for this program and it tells me I did not pay for it

Reply

• 
  • Cholaco :

    Please check whether you already logged in the program with your VIP account, if yes, but it still asks you to pay for it, then please send a feedback from the program, we will check it.

  • 2020-11-24 02:19 Reply

[mandivheyimike]

#18

Hi I bought your 1 month subscription and now got charged for a second month i did not authorize, and submitted the ticket and still have not been responded to. Please refund me my money as I am not even using or have the software anymore

Reply

• 
  • Cholaco :

    Hi, if you want to refund, please contact us with your order information (email for purchasing and order number) to: https://www.apowersoft.com/support/submit-ticket/, we will check it and help.

  • 2020-11-24 02:21 Reply