oliviakristen.4Participant2020-09-10 18:55 #14
Hello, I just started that 7 day free trial today and would like to cancel the subscription before it makes me pay for it. This app is not what I expected, I found something else.
p.karamParticipant2020-10-18 01:40 #16
I send you a previous mail
Il have payed only for one month
apower recOrder Number:
But you bill me for 2month
I want a refund and I want you to cancel my account
silbaughParticipant2020-10-24 10:01 #17
I paid for this program and it tells me I did not pay for it
mandivheyimikeParticipant2020-10-27 13:41 #18
Hi I bought your 1 month subscription and now got charged for a second month i did not authorize, and submitted the ticket and still have not been responded to. Please refund me my money as I am not even using or have the software anymore
Kusznier83Participant2021-03-03 01:03 #19
Hello, I have sent a couple messages this evening regarding newly opened account… First off I was double charged for my 1 year subscription for $101 dollars… I would like a refund on the second charge. Also the system will not upgrade my account to a VIP members. I have entered my activation code countless time and have restarted the program over and over, I am still stuck with a trial period… I’m getting very annoyed with this service…
My order # is 145777633. I hope some can get back to me as soon as possible and figure this all out or I will uninstall the program and ask for a full refund…
kkyomuryanParticipant2021-03-10 21:41 #20
Why is there no submit ticket for Apowersoft Video Download Capture in the page: https://www.apowersoft.com/support/submit-ticket/
I had sent you an email about the refund because there was no way to submit a ticket for this product only… I really cannot find the name of the product anywhere on “Select Your Product”, am I mistaken?
Could you refund 1 x Video Download Capture Personal License (Monthly Subscription) of 20,696 KRW for order 146530860, please? My email is email@example.com. I have sent you an email twice because I had written my email wrong the first time.