- Contact USContact USContact USContact USContact USContact US2021-03-03 01:03 #19
Hello, I have sent a couple messages this evening regarding newly opened account… First off I was double charged for my 1 year subscription for $101 dollars… I would like a refund on the second charge. Also the system will not upgrade my account to a VIP members. I have entered my activation code countless time and have restarted the program over and over, I am still stuck with a trial period… I’m getting very annoyed with this service…
My order # is 145777633. I hope some can get back to me as soon as possible and figure this all out or I will uninstall the program and ask for a full refund…
Thank You
Ryan
Contact US2021-03-10 21:41 #20Why is there no submit ticket for Apowersoft Video Download Capture in the page: https://www.apowersoft.com/support/submit-ticket/
?
I had sent you an email about the refund because there was no way to submit a ticket for this product only… I really cannot find the name of the product anywhere on “Select Your Product”, am I mistaken?
Could you refund 1 x Video Download Capture Personal License (Monthly Subscription) of 20,696 KRW for order 146530860, please? My email is kkyomuryan@gmail.com. I have sent you an email twice because I had written my email wrong the first time.
Thank you.
Contact USContact US2021-06-07 01:07 #22HELLO, WHY AFTER I FILL ACC DETAIL N U JUST PROCEED THE PAYMENT?? AS I KNOW THAT I NEED TU REQUEST TAC NUMBER BEFORE MY PAYMENT??? I JUST NEED TO BE CONFIRM HOW MUCH THE AMOUNT IN RINGGIR MALAYSIA BEFORE I MAKE PAYMENT, AND SUDDENLY THE PAYMENT HAS SUCCES
I NEED A REFUND PLZZ,
4306506699 TIS MY ACC ID
Contact USContact US2021-07-10 10:36 #24Hi, I have emailed you guys 3 times. 1 of 3 times you replied asking me why your product doesnt fit my needs. Nothing about canceling subscription, which was the specific topic of my mail to you. And I’ve gotten ignored for weeks after that. I’ve tried everything u guys offer when it comes to canceling my subcription, BUT i never get a confirm that MY subcrioption is canceled. Can u guys please just dont milk my credit card any longer and delete my subcription?
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