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    oliviakristen.4
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    #14

    Hello, I just started that 7 day free trial today and would like to cancel the subscription before it makes me pay for it. This app is not what I expected, I found something else. 

    Reply
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      • Cholaco :

        Hi, which program are you using? It seems that we don't have such service for 7 day free trial?

      • 2020-09-14 04:56 Reply
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    sbaird48
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    #15

    hi i just paid for my phone to be unlocked and it hasnt worked, have i done anything wrong


    stuart

    Reply
    • avatar
      • Cholaco :

        Hi, if you need further technical support, please contact us with more details here: https://www.apowersoft.com/support/submit-ticket/ 

      • 2020-09-14 04:56 Reply
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    p.karam
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    #16

    I send you a previous mail

    Il have payed only for one month 

    apower recOrder Number:
    17880128-14002085

    But you bill me for 2month

    I want a refund and I want you to cancel my account

    Reply
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      • Cholaco :

        OK, we have issued the refund for you, if you didn't receive it, please tell us.

      • 2020-11-24 02:20 Reply
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    silbaugh
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    #17

    I paid for this program and it tells me I did not pay for it

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    • avatar
      • Cholaco :

        Please check whether you already logged in the program with your VIP account, if yes, but it still asks you to pay for it, then please send a feedback from the program, we will check it.

      • 2020-11-24 02:19 Reply
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    mandivheyimike
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    #18

    Hi I bought your 1 month subscription and now got charged for a second month i did not authorize, and submitted the ticket and still have not been responded to. Please refund me my money as I am not even using or have the software anymore

    Reply
    • avatar
      • Cholaco :

        Hi, if you want to refund, please contact us with your order information (email for purchasing and order number) to: https://www.apowersoft.com/support/submit-ticket/, we will check it and help.

      • 2020-11-24 02:21 Reply
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