• Solutions to Common Issues for ApowerMirror

    Ada Reed
    Keymaster
    Moderator
    Threads : 38
    Replies : 766

    Solutions to Common Issues for ApowerMirror

    Views : 16816 Replies : 39 Likes : 1 #1

    Many users may encounter different issues while using ApowerMirror. Please refer to the tutorials below to find the solution:

     

    Guide:                                                                                                                                                       

     

    1. How to use ApowerMirror desktop program

    2. How to use ApowerMirror Android app

    3. How to use ApowerMirror iOS app

    4. How to use ApowerMirror on TV

    5. How to register and activate Apowersoft Account

    6. How to use “Game keyboard” feature

     

    Connection:                                                                                                                                               

     

    1. How to enable USB debugging

    2. Solutions to Android cannot connect to PC via USB

    3. Solutions to Android cannot connect to PC via WiFi

    4. Solutions to iPhone/iPad cannot connect to PC via WiFi

    5. Solutions to Android users cannot press “START NOW”

    6. How to connect phone to PC via hotspot

    7. Solutions to Xiaomi and Redmi usually disconnects while mirroring

    8. Solutions to Huawei phones disconnect automatically when mirroring via WiFi

    9. Solutions to “An app is obsuring a permission request”

    10. Solutions to “Failed to install applications, cannot connect”

    Features:                                                                                                                                                      

     

    1. Solutions to Game Keyboard cannot be downloaded/Used

    2. How to stream Android audio to PC

    3. How to Mirror YouTube Videos from iPhone to PC

    4. How to enable “Power Saving Mode”

    5. How to manually rotate the mirrored screen

    6. Solutions to OBS cannot capture ApowerMirror

    7. How to control PowerPoint from ApowerMirror

     

    Display:                                                                                                                                                         

     

    How to Adjust ApowerMirror Display Quality on Android/iOS

    Reply
    Solutions to Common Issues for ApowerMirror

    isidoroskypridakis
    Participant
    Member
    Threads : 0
    Replies : 1
    #2

    Hi Ada,

    Is there a way to use the mouse or the keyboard to zoom in and out, in order to replicate the pinching action we make on the phone’s touch screen? If not, are you considering to add this function in the future?

    Thanks,

    IK


    Reply
      • Ada Reed (author) :

        Dear user,


        I'm sorry. For now, this feature cannot be realized. Thank you for your understanding:)

      • 2018-09-13 00:42 Reply
    Solutions to Common Issues for ApowerMirror

    PThao Guen
    Participant
    Member
    Threads : 0
    Replies : 1
    #3

    Hi Ada,


    I’ve debugged and the program is mirroring fine on PC. However, I can’t use the mouse and keyboard functionality at all on the PC program. This seems to be a problem for other users as well. 

    Reply
      • Ada Reed (author) :

        Hi,


        Sorry for the inconvenience. Could you please send feedback along with log file from the desktop program? Our technician will check it out as soon as possible. Thank you!

      • 2018-09-25 00:48 Reply
    Solutions to Common Issues for ApowerMirror

    bevo.gfx1
    Participant
    Member
    Threads : 0
    Replies : 1
    #4

    Hi Ada,

    the program was running correctly but I have been facing this problem for 3 weeks now and I can’t solve it . please help me .

    Reply
      • Ada Reed (author) :

        Hi,

        Please update ApowerMirror to the latest version and try again. Thank you very much for your support:)

      • 2018-11-11 22:49 Reply
    Solutions to Common Issues for ApowerMirror

    Minh Nguyen
    Participant
    Member
    Threads : 0
    Replies : 1
    #5

    Hi Ada, 

    I’m using Xiaomi Note 5 and after setting up all the keymap, the aim key doesn’t work so I couldn’t control anything. Please help!

    Reply
    Solutions to Common Issues for ApowerMirror

    xventuremru
    Participant
    Member
    Threads : 0
    Replies : 1
    #6

    Hi Ada


    How do I stop the audio on my Iphone 7 going to mute when i mirror it to my PC using ApowerMirror? 


    Thanks Arvin

    Reply
      • Ada Reed (author) :

        Hi,


        I'm sorry. This feature cannot be realized now because of the restriction of iOS system. Thank you.

      • 2018-12-16 22:27 Reply
    Solutions to Common Issues for ApowerMirror

    Beyonslay95
    Participant
    Member
    Threads : 0
    Replies : 7
    #7

    I admit that I myself encounter difficulties sometimes. Thank you for the tutorial and the guide.

    Reply
    Solutions to Common Issues for ApowerMirror

    ANDMER SNG
    Participant
    Member
    Threads : 0
    Replies : 1
    #8

    tengo un problema con el apowermirror desde que lo instale, y es quiero utilizar para grabar Gameplays pero solo graba 3 minutos y se detiene, quiero saber si es algun error o es porque tengo la version gratuita?
    gracias de antemano….

    Reply
      • theworldsingers :

        La versión gratuita permite solo la grabación de pantalla limitada

      • 2 months, 2 weeks ago Reply
    Solutions to Common Issues for ApowerMirror

    naveenyd10
    Participant
    Member
    Threads : 0
    Replies : 1
    #9

    Hello Ada, 

    I cant control my Redmi 3S phone when i try to control it pop up with this dialog box. Cast of phone is good but i cant control it. Please help!!

    Reply
    Solutions to Common Issues for ApowerMirror

    mzaid6964
    Participant
    Member
    Threads : 0
    Replies : 2
    #10

    I CANNOT OPEN THE APPLICATION ON MY WINDOWS 7 ULTIMATE LAPTOP

    Reply
      • Ada Reed (author) :

        Hi,


        Sorry for the inconvenience. Could you please describe the issue with more details? Thank you very much. 

      • 2 months ago Reply
    Solutions to Common Issues for ApowerMirror

    davisikaunieks
    Participant
    Member
    Threads : 0
    Replies : 3
    #11

    Hi, how to remove mouse cursor from mirroring screen on PC ? its like a white hand with finger taping on screen, with this hand I cannot play with binded buttons, keyboard on PC dont work on miroring

    Reply
      • Ada Reed (author) :

        Hi,

        The cursor cannot be removed now. Thank you for your support. 

      • 2019-02-28 22:05 Reply
      • Ada Reed (author) reply to davisikaunieks :

        Hi,

        Thank you very much for your feedback. I have submitted your suggestion to our technical department. They will decide whether this function is feasible or not. Hopefully, it will be added soon. :)

      • 2019-03-03 21:56 Reply
      • Ada Reed (author) reply to davisikaunieks :

        Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

      • 1 month, 1 week ago Reply
    Solutions to Common Issues for ApowerMirror

    Igard
    Participant
    Member
    Threads : 0
    Replies : 3
    #12

    Hi, 


    When I try to use it on my Huawei P20 Pro – as soon as I start sharing other app – mirroring stops working on the PC. How can I fix it?


    thank you. 

    Reply
      • Ada Reed (author) :

        Hi,

        Sorry for the inconvenience. Could you please tell me which app you are sharing? Thank you. 

      • 2019-03-03 21:57 Reply
      • Igard reply to Ada Reed :

        Hi Ada,


        actually it doesn't matter which App i am sharing. as soon as I open any app, or even a web browser - connection drops and I need to come back to ApowerMirror and start presenting again. Cannot figure out where I can set that up so connection is not dropped. 


        thank you

      • 2019-03-04 05:26 Reply
      • Igard :

        Hi Ada,

        is there anything I can do/change in settings to be able to keep the mirror app running when sharing mobile screen to PC?


        thank you. 

      • 2019-03-12 02:42 Reply
      • Ada Reed (author) reply to Igard :

        Hi,

        Could you please tell me which way you used to connect your phone to PC, via USB or WiFi? The USB connection will be more stable.

      • 1 month, 1 week ago Reply
    Solutions to Common Issues for ApowerMirror

    Rahul Paul
    Participant
    Member
    Threads : 0
    Replies : 1
    #13

    Hi Ada,


    My problem is that I have installed the app on both of the platform but whenever iam trying to connect through usb, it connect alright but after establishing the connection, it’s just not showing the screen of my mobile on my lappy and after few seconds it’s getting crashed. The lappy which I’m using is #Sony”Vaio” and the operating system on which I’m trying to run apowermirror is windows 7 ultimate 64bit. I have another operating system of windows 8.1 installed on my machine and the apowermirror is working just fine, showing the screen and can control using mouse n keyboard but I want to use that apowermirror on my windows 7..can you help me out plz.

    Reply
      • Ada Reed (author) :

        Hi,

         

        Sorry for the inconvenience. Could you please go to "Setting" > "Display settings" and the change the "Render mode" ?

        Please have a try. Thank you very much.

      • 2019-03-05 02:24 Reply
    Solutions to Common Issues for ApowerMirror

    engahmed12321
    Participant
    Member
    Threads : 0
    Replies : 1
    #14

    How can i controll iphone on pc ?

    Reply
      • Ada Reed (author) :

        Hi,

        Sorry, ApowerMirror doesn't have the function to control iOS from PC yet. It allows you to control Android from PC. For iOS, it can only do the screen mirroring! Thank you for your understanding!

      • 2019-03-07 22:24 Reply
    Solutions to Common Issues for ApowerMirror

    Mark James
    Participant
    Member
    Threads : 0
    Replies : 1
    #15

    oi 

     o aplicativo esta conectado em ambos aparelhos, mas não esta saindo imagem no computador 

    Reply
      • Ada Reed (author) :

        please contact support@apowersoft.com

      • 2019-03-20 02:43 Reply
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