Solutions to Common Issues for ApowerMirror

[Ada Reed]

Solutions to Common Issues for ApowerMirror

Views : 99718 Replies : 97 Likes : 4 #1

Many users may encounter different issues while using ApowerMirror. Please refer to the tutorials below to find the solution:

 

Before Use:                                                                                                                                          

 

Guide and Preparations Required Before Use

Connection:                                                                                                                                          

 

Solutions to Connection Failure or Disconnection

Solutions You Need while Mirroring:                                                                                                    

Solutions You May Need while Mirroring

 

ApowerMirror for TV:                                                                                                                            

 

How to Use ApowerMirror on TV

Reply

[isidoroskypridakis]

#2

Hi Ada,

Is there a way to use the mouse or the keyboard to zoom in and out, in order to replicate the pinching action we make on the phone’s touch screen? If not, are you considering to add this function in the future?

Thanks,

IK

Reply

• 
  • Ada Reed (author) :

    Dear user,

    
    

    I'm sorry. For now, this feature cannot be realized. Thank you for your understanding:)

  • 2018-09-13 00:42 Reply
• 
  • jorgemoralesviloria reply to Ada Reed :

    hello ada how are you ada I have a problem I have my ipod touch with ios 6.1.6 but my ipod does not have airplay as ago please solution can not be with usb cable

  • 2019-11-04 22:07 Reply

[PThao Guen]

#3

Hi Ada,

I’ve debugged and the program is mirroring fine on PC. However, I can’t use the mouse and keyboard functionality at all on the PC program. This seems to be a problem for other users as well. 

Reply

• 
  • Ada Reed (author) :

    Hi,

    
    

    Sorry for the inconvenience. Could you please send feedback along with log file from the desktop program? Our technician will check it out as soon as possible. Thank you!

  • 2018-09-25 00:48 Reply
• 
  • mhiewho143 :

    Yeah me too..so sad😭😭

  • 4 months, 4 weeks ago Reply

[bevo.gfx1]

#4

Hi Ada,

the program was running correctly but I have been facing this problem for 3 weeks now and I can’t solve it . please help me .

Reply

• 
  • Ada Reed (author) :

    Hi,

    Please update ApowerMirror to the latest version and try again. Thank you very much for your support:)

  • 2018-11-11 22:49 Reply
• 
  • zoka882010 reply to Ada Reed :

    Dear Ada

    Good day , i already downloaded last version 1.4.3.2 
    and still have the same error , could you advise pls 
    my windows is 7 64 Bit 

  • 2019-05-29 10:16 Reply
• 
  • chexian.tan reply to zoka882010 :

    I am having this issue as well, Windows 10 64 bit 
    May I know what is the solution?

  • 2020-02-06 04:20 Reply

[Minh Nguyen]

#5

Hi Ada, 

I’m using Xiaomi Note 5 and after setting up all the keymap, the aim key doesn’t work so I couldn’t control anything. Please help!

Reply

• 
  • Apowersoft :

    Dear user,

    
    

    Sorry for the inconvenience. Would you please follow the guide here to fix the issue? https://www.apowersoft.com/community/topic/default-game-keyboard-cannot-be-downloaded-automatically.html

  • 2018-12-04 02:49 Reply

[xventuremru]

#6

Hi Ada

How do I stop the audio on my Iphone 7 going to mute when i mirror it to my PC using ApowerMirror? 

Thanks Arvin

Reply

• 
  • Ada Reed (author) :

    Hi,

    
    

    I'm sorry. This feature cannot be realized now because of the restriction of iOS system. Thank you.

  • 2018-12-16 22:27 Reply

[Beyonslay95]

#7

I admit that I myself encounter difficulties sometimes. Thank you for the tutorial and the guide.

Reply

[naveenyd10]

#8

Hello Ada, 

I cant control my Redmi 3S phone when i try to control it pop up with this dialog box. Cast of phone is good but i cant control it. Please help!!

Reply

• 
  • Ada Reed (author) :

    Hi,

    
    

    Sorry for the problem. MIUI system adds an extra restriction. Aside from opening USB debugging, you also need to open USB debugging (Security settings) in Developer options so that you can get connected or control your phone. Below is a screenshot for your reference. Thank you!

    If that's not the problem, please refer to this guide and see if it can help you: https://www.apowersoft.com/community/topic/solutions-to-android-cannot-connect-to-apowermirror-via-usb.html.

  • 2019-02-15 01:43 Reply

[mzaid6964]

#9

I CANNOT OPEN THE APPLICATION ON MY WINDOWS 7 ULTIMATE LAPTOP

Reply

• 
  • Ada Reed (author) :

    Hi,

    
    

    Sorry for the inconvenience. Could you please describe the issue with more details? Thank you very much. 

  • 2 years ago Reply

[davisikaunieks]

#10

Hi, how to remove mouse cursor from mirroring screen on PC ? its like a white hand with finger taping on screen, with this hand I cannot play with binded buttons, keyboard on PC dont work on miroring

Reply

• 
  • Ada Reed (author) :

    Hi,

    The cursor cannot be removed now. Thank you for your support. 

  • 2019-02-28 22:05 Reply
• 
  • davisikaunieks reply to Ada Reed :

    when cursor can be removed ?

  • 2 years ago Reply
• 
  • Ada Reed (author) reply to davisikaunieks :

    Hi,

    Thank you very much for your feedback. I have submitted your suggestion to our technical department. They will decide whether this function is feasible or not. Hopefully, it will be added soon. :)

  • 2019-03-03 21:56 Reply
• 
  • davisikaunieks reply to Ada Reed :

    maybe you repair this problem already ?

  • 1 year, 12 months ago Reply
• 
  • Ada Reed (author) reply to davisikaunieks :

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 1 year, 12 months ago Reply
• 
  • anfasmohomed135 reply to Ada Reed :

    please help i cant move with this  cursor like hand.please tell what i want to do ??

  • 2019-08-02 07:40 Reply

• 1
• 2

[Igard]

#11

Hi, 

When I try to use it on my Huawei P20 Pro – as soon as I start sharing other app – mirroring stops working on the PC. How can I fix it?

thank you. 

Reply

• 
  • Ada Reed (author) :

    Hi,

    Sorry for the inconvenience. Could you please tell me which app you are sharing? Thank you. 

  • 2019-03-03 21:57 Reply
• 
  • Igard reply to Ada Reed :

    Hi Ada,

    
    

    actually it doesn't matter which App i am sharing. as soon as I open any app, or even a web browser - connection drops and I need to come back to ApowerMirror and start presenting again. Cannot figure out where I can set that up so connection is not dropped. 

    
    

    thank you

  • 2019-03-04 05:26 Reply
• 
  • Igard :

    Hi Ada,

    is there anything I can do/change in settings to be able to keep the mirror app running when sharing mobile screen to PC?

    
    

    thank you. 

  • 2019-03-12 02:42 Reply
• 
  • Ada Reed (author) reply to Igard :

    Hi,

    Could you please tell me which way you used to connect your phone to PC, via USB or WiFi? The USB connection will be more stable.

  • 1 year, 12 months ago Reply

[Rahul Paul]

#12

Hi Ada,

My problem is that I have installed the app on both of the platform but whenever iam trying to connect through usb, it connect alright but after establishing the connection, it’s just not showing the screen of my mobile on my lappy and after few seconds it’s getting crashed. The lappy which I’m using is #Sony”Vaio” and the operating system on which I’m trying to run apowermirror is windows 7 ultimate 64bit. I have another operating system of windows 8.1 installed on my machine and the apowermirror is working just fine, showing the screen and can control using mouse n keyboard but I want to use that apowermirror on my windows 7..can you help me out plz.

Reply

• 
  • Ada Reed (author) :

    Hi,

     

    Sorry for the inconvenience. Could you please go to "Setting" > "Display settings" and the change the "Render mode" ?

    Please have a try. Thank you very much.

  • 2019-03-05 02:24 Reply

[engahmed12321]

#13

How can i controll iphone on pc ?

Reply

• 
  • Ada Reed (author) :

    Hi,

    Sorry, ApowerMirror doesn't have the function to control iOS from PC yet. It allows you to control Android from PC. For iOS, it can only do the screen mirroring! Thank you for your understanding!

  • 2019-03-07 22:24 Reply