Collection of ApowerMirror FAQs

[dortelladolopez]

#40

I have a Moto G5 Plus, I can`t Control. 😥

Reply

[iDG27]

#41

Hi,

Do you have knowlegement about how to fix the “green lines glitch” on PC mirroring in Portrait mode?

Reply

• 
  • Sunny Alex :

    Hi, 

    Sorry for the inconvenience. Could you please go to "Setting" > "Display settings" and the change the "Render mode"?

    Please have a try. Thank you very much.

  • 2019-09-22 21:55 Reply

[alexandredp]

#42

how can sound form Android be also transferred to PC in mirror mode?

Reply

• 
  • Sunny Alex :

    Hi, We are really sorry. But our app doesn't support syncing sound from Android to the computer. Therefore, you need to download Google Home app on your Android and use it to mirror your phone screen to our desktop program. Here's a guide: https://www.apowersoft.com/community/topic/how-to-stream-the-android-audio-to-pc.html.

  • 2019-10-23 21:39 Reply

[Dexter Madronio]

#43

Hi,

I was able to connect my OnePlus 7 Pro to my laptop. I can mirror the phones’ screen in the Apowermirror simulator screen.  I can see the white finger in the PC application but the simulation on the PC does not respond to swipes or double taps.  How can this be resolved?

Thank you for your help.

Reply

• 
  • Sunny Alex :

    Hi,

    Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

  • 2019-11-01 02:02 Reply

[abuyaborsydney9]

#44

Hi, I’m using MI mobile, I’m encountering a bug such as, when I go to cursor mode from aim mode during in-game in pubg, it works perfectly fine. But when I go back to aim mode from cursor mode, when I hover my mouse to aim it operates to the joystick and could not aim anymore. Help

Reply

[Rastin Abdulkadir]

#45

Hi how can i turn off charging notification it really annoys me every few seconds

Reply

• 
  • Sunny Alex :

    Hi,

    There are two ways that you can enable/disable the notification function:

    1. Open ApowerMirror app on your Android phone, slide to the right side, open "Settings" and tap "Desktop notifications". There you can turn on or turn off the notifications for ApowerMirror.

           
       

    2. Open ApowerMirror desktop program, click "Options" > "General settings" > check/uncheck the box under "Notification".

    

  • 2019-11-26 04:29 Reply

[teamVipAllbet]

#46

How about sound and record from connector UsB to pc can’t record video and sound from phone to pc ! 

Reply

• 
  • Sunny Alex :

    Hi, We are really sorry. But our app doesn't support syncing sound from Android to the computer. Therefore, you need to download Google Home app on your Android and use it to mirror your phone screen to our desktop program. Here's a guide: https://www.apowersoft.com/community/topic/how-to-stream-the-android-audio-to-pc.html

  • 2019-12-10 00:39 Reply

[teamVipAllbet]

#47

SOUND GAME SOUD GAME 

Reply

[Nik]

#48

Hi Ada,

the app is great and works fine most of the time, but when i want to mirror a game that automatically uses landscape mode, I just get a solid green screen on the PC part. It also rotates and i still can control my phone, but the screen just doesn’t get mirrored. Can you or someone else in your team help me fix this?

Thanks, Nik

Reply

• 
  • Sunny Alex :

    Hi,

    
    

    Sorry for the inconvenience. It seems that you are using the old version. Could you please update the program to the latest version and try again?

    Here is the link: https://download.apowersoft.com/down.php?softid=apowermirror 

    Thank you very much.

  • 2019-12-10 00:40 Reply

[David Gagnon]

#49

Hi, I’m unable to connect to my account on the desktop app. Any ideas on how to resolve that? The windows stays blank and nothing happens. 

Reply

• 
  • Sunny Alex :

    Hi,

    
    

    Sorry for the problem. Please refer to this detailed guide on how to solve login issue: https://www.apowersoft.com/community/topic/fix-login-issues.html. Thank you!

  • 2019-12-10 00:41 Reply

[kerol_dark]

#50

are you planning to put the mouse pointer on the phone screen also along with the pc screen on future update? and also when i play games that involves lots of screen tapping at the same time it don’t read some tapping

Reply

• 
  • Sunny Alex :

    Hi,

    We will add this function in the future. Thank you. 

  • 2019-12-22 22:09 Reply

[claritywow]

#51

As of latest android update, phone interaction through desktop app is not working correctly. The apower three buttons at the bottom work but using your mouse to interact with every other part of your phone does not work at all.. Samsung S10 user

Reply

• 
  • Sunny Alex :

    Could you please tell me which version you are using? Thank you very much. 

  • 2019-12-22 22:11 Reply

[tmizell76]

#52

My screen is broken on my phone; How do I duplicate it, which is why I downloaded this. Thank you

Reply

• 
  • Sunny Alex :

    Hi, could you please tell me the brand and system of your phone?

  • 2019-12-22 22:12 Reply