• Certificate has exceeded the time of validity

    katie.herbert
    Participant
    Member
    Threads : 1
    Replies : 0

    Certificate has exceeded the time of validity

    Views : 34 Replies : 3 Likes : 0 #1

    I am a lifetime subscriber and logged in, but whenever I try and sign a document, it asks me to SAVE then I get the error message ‘The Certificate has exceeded the time of validity’.  Can anyone help with what may be happening here?!

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    Certificate has exceeded the time of validity

    Cholaco
    Keymaster
    Moderator
    Threads : 5
    Replies : 99
    #2

    Hi, that may be because your signature certificate has expired, and you need to create a new one.

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    Certificate has exceeded the time of validity

    R.Francis
    Participant
    Member
    Threads : 0
    Replies : 1
    #3

    I have the same issue.  I have just bought the product.  Created a new signiture certificate and tried top use it immediately.  Get the same error message.  I need this resolved immediately.

    Reply
      • Cholaco :

        Hi, we replied your email about this issue, we can continue to solve this there. Thanks

      • 2019-08-12 03:34 Reply
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