• Can't close notification pop ups
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    Jon
    Guest

    Can't close notification pop ups

    Views : 1920 Replies : 2 Likes : 0 #1

    This is a really great app. I’m on the trial version currently but considering purchasing a license. However, I find I’m unable to close any notification popups when I click on the ‘x’.
    Example, I mistyped my email address during sign up, and on the popup module to enter in the verification code, I couldn’t close it by clicking the ‘x’. I had to go into task manager and kill the app. Similar behavior with other popup modules.
    I’m using Windows 10 + iPhone 6. Has this issue been seen before or raised by anyone? It’s definitely a showstopper for me.

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    Can't close notification pop ups
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    Ada Reed
    Keymaster
    Moderator
    Threads : 41
    Replies : 894
    #2

    Hi Jon,


    It’s very strange. We have never received such report. Would you please contact us through email: support@apowersoft.com? Please take a screenshot of the notification window that cannot be closed and send it to us? If convenient, a video will be more helpful. You can use this free online screen recorder to record the problem: https://www.apowersoft.com/free-online-screen-recorder. Thank you!

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    Can't close notification pop ups
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    Jon
    Guest
    #3

    Hi Ada, I re-installed the app & iTunes and it seems to be working now. Thanks!

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