Home › Mobile discussion and help › Can't close notification pop ups

Create New Topic Post Reply
  • Can't close notification pop ups
    Post Reply
    avatar
    Jon
    Guest

    Can't close notification pop ups

    Views : 2270 Replies : 2 Likes : 0 2017-04-27 21:00 #1

    This is a really great app. I’m on the trial version currently but considering purchasing a license. However, I find I’m unable to close any notification popups when I click on the ‘x’.
    Example, I mistyped my email address during sign up, and on the popup module to enter in the verification code, I couldn’t close it by clicking the ‘x’. I had to go into task manager and kill the app. Similar behavior with other popup modules.
    I’m using Windows 10 + iPhone 6. Has this issue been seen before or raised by anyone? It’s definitely a showstopper for me.

    Reply
    Can't close notification pop ups
    Post Reply
    avatar
    Ada Reed
    Keymaster
    Moderator
    Threads : 37
    Replies : 955
    2017-04-28 02:06 #2

    Hi Jon,


    It’s very strange. We have never received such report. Would you please contact us through email: support@apowersoft.com? Please take a screenshot of the notification window that cannot be closed and send it to us? If convenient, a video will be more helpful. You can use this free online screen recorder to record the problem: https://www.apowersoft.com/free-online-screen-recorder. Thank you!

    Reply
    Can't close notification pop ups
    Post Reply
    avatar
    Jon
    Guest
    2017-05-06 23:05 #3

    Hi Ada, I re-installed the app & iTunes and it seems to be working now. Thanks!

    Reply
reply to: Can't close notification pop ups
Advanced mode

You must be logged in to reply to this topic.

Message must be 6 to 60000 characters.