• Can’t add notations on MAC Apowersoft schreenshots
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    sbaramba
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    Can’t add notations on MAC Apowersoft schreenshots

    Views : 64 Replies : 2 Likes : 0 #1

    hello everyone. 

    I use App on my MAC.

    Right now i can add anything on my screenshots after taking. but only on screen.

    Arrows or lines, or text did’t save on clipboard or file.

    I always recieve nice clean screenshot, but no my notations. 

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    Can’t add notations on MAC Apowersoft schreenshots
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    elizabeth
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    #2

    ‘m running Monterrey 12.1 on Mac and v 1.3.3.6 of Apowersoft. Exact same thing is happening to me.  I opened a support ticket.  We’ll see what they say.

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    Can’t add notations on MAC Apowersoft schreenshots
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    elizabeth
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    #3

    Pretty tragic response… basically, go find another product.  VERY disappointing.  Given this response, I would not by any of their other products.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    2022-03-14 10:10:21

    Dear User,


    So sorry for the issue! Our mac screenshot is currently not compatible with the latest catalina system.  Our technician is aware of this issue and is working on the updated version.

    It’s suggested  to find another similar product to replace the mac screenshot at the moment.

    And we are sorry for all the inconveniences this may bring you. Thank you for the support and understanding!

    If you have any further problems or concerns, please feel free to contact us again.
    Apowersoft is committed to providing simple, creative and easy-to-use software to people around the world.
    Best regards
    Una
    Apowersoft Support Center

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