Hi, sorry for the inconvenience. Could you please tell me what error message you received? Did you just download and install program from our official website? Or you have installed for a few days, and it cannot be opened recently? And what is your computer and its system? Please tell us some details and we will try our best to help you fix the issue.
Hello, sorry for the inconvenience brought to you. As to this issue, please provide the email you used for ordering the program through this online contact site: https://www.apowersoft.com/support/submit-ticket/, we will check your account status and help you. Thank you!