I download and installed a one year VIP version. I received an activation code as well as the 4 digit code. I cannot get to the activation screen to activate my VIP. Also when I viewed the video, I did not see the same screen. In fact. I got a “Connect your device.” Only 3 icons show at the top of my screen It never connected to my phone. I did download the app to my Galaxy 8 and it works. I am very unhappy with the install video, the FAQ’s as well as the support screens. I cannot find a way to logout. I have uninstalled and reinstalled, but the registry holds on to my information. This precludes me form starting over which is what I would like to do but cannot do it. Would you please help me?