• Cancel Subscription and Refund
    avatar
    Manuel
    Participant
    Member
    Threads : 1
    Replies : 0

    Cancel Subscription and Refund

    Views : 123 Replies : 3 Likes : 0 #1

    Dear Team,

    I have purchased a VIP subscription on Oct. 1, 2020. I have received an email with the receipt and activation code, but I cannot fully access my VIP account in Apowermirror. I have contacted the team but Ivy and Zoe have not provided useful information. I have tried logging in several times with no success.

    Hence, please cancel my subscription and refund my money.

    Awaiting your feedback here and my email via mmlaguesma13@gmail.com

    Thank you.

    Manuel

    Reply
    Cancel Subscription and Refund
    avatar
    Sunny Alex
    Keymaster
    Moderator
    Threads : 17
    Replies : 696
    #2

    We tested your account and it worked normally. 

    Please make sure you have logged in your VIP account which is related with this email address: mmlaguesma13@gmail.com . If you have logged in, please restart the program, or log out the account and then log in again. It should work. Thank you!

    Reply
    Cancel Subscription and Refund
    avatar
    심심
    Participant
    Member
    Threads : 0
    Replies : 1
    #3

    I want refund. 


    I have purchased ur 1year sub on 2020/10/18.

    and I have tried lots of time to activate, but didn’t work at all!!!!!!!

    I wasted lots of money and time on this problem!

    please give me ur solutions or refund my money.

    login&purchase eamil: leocha1011@gmail.com

     

    Reply
    • avatar
      • Sunny Alex :

        Hi,

        Please make sure you have logged in your VIP account which is related with this email address: leocha1011@gmail.com. If you have logged in, please restart the program, or log out the account and then log in again. It should work. Thank you!

      • 2020-10-19 05:01 Reply
reply to: Cancel Subscription and Refund
Advanced mode

You must be logged in to reply to this topic.

Message must be 6 to 60000 characters.