• Bought VIP but will not work
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    jbe244
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    Member
    Threads : 1
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    Bought VIP but will not work

    Views : 164 Replies : 1 Likes : 0 #1

    I bought VIP for ApowerREC and it will not work when I login.  I try using the activation code but it states unknown error.  Need help ASAP!  I have also put in a ticket for help with no response.

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    Bought VIP but will not work
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    Alice Wang
    Keymaster
    Moderator
    Threads : 2
    Replies : 422
    #2

    Dear User,


    Please be noted that there’s no need for extra activation since your account is already the VIP. The activation code is used only when you want to transfer the VIP access from the existing account to a new account email.

    Simply log out the existing account first and relaunch the program, then log into the account again with the email you used to purchase the product and the correspondent password is alright.


    Thank you for your support and understanding!


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