• Black Screen on PC
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    pshiplee
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    Black Screen on PC

    Views : 977 Replies : 3 Likes : 0 #1

    I am trying to use an iPad app called iFollow issued by English Football League but as soon as I start it on my iPad the screen on the PC goes black although sound still plays.

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    Black Screen on PC
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    Ada Reed
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    #2

    Hi pshiplee,


    Sorry for the problem. It’s probably because this app has encrypted policy which prevents our program accessing its videos. I will ask our technician to check it. Thank you!

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    Black Screen on PC
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    myra_lee
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    #3

    I’m trying to take a screenshot but when I do the control Q the screen goes black.

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      • Ada Reed :

        Hi,

        Sorry for the inconvenience. Could you please go to "Setting" > "Display settings" and the change the "Render mode"?

        Please have a try. Thank you very much.

      • 2019-01-22 04:16 Reply
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