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    freakinnerd91
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    Backup failing

    Views : 437 Replies : 1 Likes : 0 2019-11-04 21:43 #1

    When trying to do a full backup of my device it gets to 20% and then restarts the desktop app and takes me to the page to upgrade to a VIP account. I am signed in with an account and according to the page it takes me to a Free Account should be able to do a full backup and restore.. Am I missing something? 

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    Backup failing
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    Ada Reed
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    2020-01-08 02:13 #2

    Hi, Sorry for the inconvenience. Could you please send the feedback from desktop program? Our technician will check the issue for you. Thank you very much.

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