• AUDIO PROBLEM
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    Constantinos
    Guest

    AUDIO PROBLEM

    Views : 5246 Replies : 17 Likes : 0 #1

    Hey everyone i recorded a very important for me 2 hour webinar and i hear no sound But the webinar had sound
    I recorded many videos in the past with Apowersoft but with this one i don’t hear anything

    Can you please tell me what’s going on and how to fix it

    Thank you in advance

    Reply
    AUDIO PROBLEM
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    Jessica
    Participant
    Member
    Threads : 7
    Replies : 204
    #2

    Hi, Constantinos. Apowersoft Screen Recorder will have a big update this week. There will be no this audio problem after the update. If you need to record Webinar this week, you can use Apowersoft Screen Capture Pro which can also record screen with audio.

    http://www.apowersoft.com/faq/screen-capture-pro-guide.html

    If you have more questions, please contact with our support email: @apowersoft.com">support@apowersoft.com Thanks!

    Reply
    AUDIO PROBLEM
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    Guest
    Guest
    #3

    Okay so what can i do with my webinar now that has no sound
    Is there anyway to restore it???

    Reply
    AUDIO PROBLEM
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    Constantinos
    Guest
    #4

    My webinars are like 4-5 hours and i want them to be recorded WITH NO AUDIO problem whatsoever AND WITH A CRYSTAL CLEAR IMAGE ( there are very important to me and my business and i trust your service to do that so please tell me what i have to do so i don’t have to go through that again )

    Do i necessarily have to upgrade or the update will cover the audio problem ???

    ALSO WHAT CAN I DO FOR MY WEBINAR THAT I HAVE NO SOUND???

    CAN I RESTORE IT SOMEHOW?

    Reply
    AUDIO PROBLEM
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    jhdewan
    Guest
    #5

    I’ve same issue here. Interestingly my System Sound recording was perfect. I played, watched and heard the audio recording once. Then it’s gone… no sound anymore. I still have the file, I can play and watch.. but no sound!!! Indeed there was sound when I played first time.
    BUT now I can’t record the system audio at all.. video quality is very good.. no problemo.
    Help me out here, please.
    Thank you. Gracias.. arigato.

    Reply
    • avatar
      • Jessica : Which version did you use? The online version or the Pro version? Does it have sound when you play it with another player (VLC or others)?
      • 2015-08-31 14:59 Reply
    AUDIO PROBLEM
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    BK
    Guest
    #6

    Using a Samsung s6 and LG Tribute. On both devices, casting is fine but there is no sound playback despite all I’ve done tweaking the different sound options available.

    Reply
    AUDIO PROBLEM
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    Luiz
    Guest
    #7

    No sound when recorded, maybe since 25 September with the Pro Version.

    Reply
    • avatar
      • Alice Wang : Thanks for your feedback, please check the link and follow the solutions. https://www.apowersoft.com/faq/no-sound-during-screen-recording.html If those solutions do not work, please send the log file to us, we will analyze and solve the problem for you. Please click "Help" then "Support" in the interface, then check "Send log file" in the pop-up window.


      • 2016-12-28 20:22 Reply
    AUDIO PROBLEM
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    Grg K
    Guest
    #8

    Very low sound
    I have screen recorder pro version. When I record videos online, mostly games, the video works fine but the volume is too low of the other end. When played at VLC media player, I have to increase it too 200% and use microphone to hear it. Please check!!!

    Reply
    • avatar
      • Alice Wang : Thanks for your reply. Please check if you have adjusted the system sound volume to its maximum. If it's still too low, please send log file to us, we will check the issue.

      • 2017-01-17 03:52 Reply
    • avatar
      • Palomita : I had the same problema, but just that day. Is there something I can do to have the recorded video with a natural sound??
      • 2017-03-31 20:44 Reply
    • avatar
      • Alice Wang reply to Palomita :

        Hi, Palomita! Could you please send the log file to us for checking out the issue and attach video file?

        To send it, please click “Help”-> “Support”->"Feedback" in the interface, then check “Send log file” in the pop-up window and submit it.

      • 2017-04-06 21:13 Reply
    AUDIO PROBLEM
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    Jkenney
    Participant
    Member
    Threads : 0
    Replies : 1
    #9

    Using the Apowersoft Screen Recorder Pro nightly for a 5 hour recording (1 am to 5 am) . For this I’m using it in Audio mode only, being a radio show. . I’m getting my five hour recording, but it does not stop recording after the selected five hours. It runs till it is manually stopped. I have tried both ways for the stop time

    Reply
    • avatar
      • Alice Wang :

        Dear user

        Thanks for your feedback, could you please send the log file to us for checking out the issue? 

        To send it, please click “Help”-> “Support” in the interface, then check “Send log file” in the pop-up window and submit it.

      • 2017-03-23 03:43 Reply
    AUDIO PROBLEM
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    lisa
    Guest
    #10

    when recording on FaceTime or messenger, the sound from the other device is very very low. almost inaudible. This is important because I am conducting and recording interviews. please help

    Reply
    • avatar
      • Alice Wang :

        Hi, Lisa. Do you need to record the video on PC or mobile?

      • 2017-04-13 22:09 Reply
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