I recorded a Google Hangout video with my friend and the file is saved as an MP3 on my desktop. However, the file will not play with any software that i use and Apowersoft is giving me a message stating that I do not have any files, despite it showing me a file available for playing. When I try to open it form the Apowersoft application, it provides a message saying the file does not exist, although it shows that I did record a file. How do I recover this file? It was an hour and a half long recording that we really want saved. I’ve never had this issue before.