• Apowersoft Video Download Capture Crashing
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    arneklei
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    Apowersoft Video Download Capture Crashing

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    After the last upgrade of Mac OS Monterey to 12.3.1 the program is crashing creating this report:

    Translated Report (Full Report Below)

    ————————————-


    Process:               Apowersoft Video Download Capture [3313]

    Path:                  /Applications/Apowersoft Video Download Capture.app/Contents/MacOS/Apowersoft Video Download Capture

    Identifier:            com.apowersoft.MacVideoDownloader

    Version:               2.2.4 (2.2.4.1)

    Code Type:             X86-64 (Native)

    Parent Process:        launchd [1]

    User ID:               501


    Date/Time:             2022-04-13 14:53:04.9817 +0200

    OS Version:            macOS 12.3.1 (21E258)

    Report Version:        12

    Anonymous UUID:        4F993A32-5C63-CD25-0591-B09CFD2D9EF6


    Sleep/Wake UUID:       8BF5F482-D2D1-4B73-99DA-6C1260B0C1D1


    Time Awake Since Boot: 14000 seconds

    Time Since Wake:       13964 seconds


    System Integrity Protection: enabled


    Crashed Thread:        0


    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY


    Termination Reason:    Namespace DYLD, Code 1 Library missing

    Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python

    Referenced from: /Applications/Apowersoft Video Download Capture.app/Contents/MacOS/Apowersoft Video Download Capture

    Reason: tried: ‘/System/Library/Frameworks/Python.framework/Versions/2.7/Python’ (no such file)

    (terminated at launch; ignore backtrace)


    Application Specific Information:

    Library not loaded: /System/Library/Frameworks/Python.framework/Versions/2.7/Python

    Referenced from: /Applications/Apowersoft Video Download Capture.app/Contents/MacOS/Apowersoft Video Download Capture

    Reason: tried: ‘/System/Library/Frameworks/Python.framework/Versions/2.7/Python’ (no such file)



    Thread 0 Crashed:

    0   dyld                                 0x107fcb0de __abort_with_payload + 10

    1   dyld                                 0x107fe1212 abort_with_payload_wrapper_internal + 80

    2   dyld                                 0x107fe1244 abort_with_payload + 9

    3   dyld                                 0x107f8f76f dyld4::halt(char const*) + 375

    4   dyld                                 0x107f8b5a5 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3995

    5   dyld                                 0x107f8a4d4 start + 388



    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x0000000002000209  rbx: 0x0000000000000000  rcx: 0x00007ff7ba112598  rdx: 0x00007ff7ba112a00

      rdi: 0x0000000000000006  rsi: 0x0000000000000001  rbp: 0x00007ff7ba1125e0  rsp: 0x00007ff7ba112598

       r8: 0x00007ff7ba112600   r9: 0x0000000000000000  r10: 0x00000000000000b9  r11: 0x0000000000000246

      r12: 0x00000000000000b9  r13: 0x00007ff7ba112a00  r14: 0x0000000000000001  r15: 0x0000000000000006

      rip: 0x0000000107fcb0de  rfl: 0x0000000000000246  cr2: 0x0000000107f91e74

      

    Logical CPU:     0

    Error Code:      0x02000209 

    Trap Number:     133



    Binary Images:

           0x107f85000 –        0x107ff0fff dyld (*) <dd9e80de-fb3b-349b-96a4-46874ad34d11> /usr/lib/dyld


    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0


    VM Region Summary:

    ReadOnly portion of Libraries: Total=2192K resident=0K(0%) swapped_out_or_unallocated=2192K(100%)

    Writable regions: Total=9220K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9220K(100%)


                                    VIRTUAL   REGION 

    REGION TYPE                        SIZE    COUNT (non-coalesced) 

    ===========                     =======  ======= 

    STACK GUARD                       56.0M        1 

    Stack                             8192K        1 

    VM_ALLOCATE                         12K        3 

    __DATA                             368K        2 

    __DATA_CONST                        80K        1 

    __LINKEDIT                         304K        4 

    __TEXT                            1904K        2 

    dyld private memory               1024K        1 

    ===========                     =======  ======= 

    TOTAL                             67.6M       15 




    ———–

    Full Report

    ———–


    {“app_name”:”Apowersoft Video Download Capture”,”timestamp”:”2022-04-13 14:53:05.00 +0200″,”app_version”:”2.2.4″,”slice_uuid”:”a97e98cc-9e3f-36d1-8968-7c1012172058″,”build_version”:”2.2.4.1″,”platform”:1,”bundleID”:”com.apowersoft.MacVideoDownloader”,”share_with_app_devs”:1,”is_first_party”:0,”bug_type”:”309″,”os_version”:”macOS 12.3.1 (21E258)”,”incident_id”:”B17216D3-BA4B-4ABA-993A-DF1F9DD42545″,”name”:”Apowersoft Video Download Capture”}

    {

      “uptime” : 14000,

      “procLaunch” : “2022-04-13 14:53:04.9696 +0200”,

      “procRole” : “Default”,

      “version” : 2,

      “userID” : 501,

      “deployVersion” : 210,

      “modelCode” : “MacBookPro12,1”,

      “procStartAbsTime” : 14728956228432,

      “coalitionID” : 2435,

      “osVersion” : {

        “train” : “macOS 12.3.1”,

        “build” : “21E258”,

        “releaseType” : “User”

      },

      “captureTime” : “2022-04-13 14:53:04.9817 +0200”,

      “incident” : “B17216D3-BA4B-4ABA-993A-DF1F9DD42545”,

      “bug_type” : “309”,

      “pid” : 3313,

      “procExitAbsTime” : 14728965795510,

      “cpuType” : “X86-64”,

      “procName” : “Apowersoft Video Download Capture”,

      “procPath” : “\/Applications\/Apowersoft Video Download Capture.app\/Contents\/MacOS\/Apowersoft Video Download Capture”,

      “bundleInfo” : {“CFBundleShortVersionString”:”2.2.4″,”CFBundleVersion”:”2.2.4.1″,”CFBundleIdentifier”:”com.apowersoft.MacVideoDownloader”},

      “storeInfo” : {“deviceIdentifierForVendor”:”73B7BC33-CFB1-5F88-BDFA-010E9BE695B5″,”thirdParty”:true},

      “parentProc” : “launchd”,

      “parentPid” : 1,

      “coalitionName” : “com.apowersoft.MacVideoDownloader”,

      “crashReporterKey” : “4F993A32-5C63-CD25-0591-B09CFD2D9EF6”,

      “wakeTime” : 13964,

      “sleepWakeUUID” : “8BF5F482-D2D1-4B73-99DA-6C1260B0C1D1”,

      “sip” : “enabled”,

      “isCorpse” : 1,

      “exception” : {“codes”:”0x0000000000000000, 0x0000000000000000″,”rawCodes”:[0,0],”type”:”EXC_CRASH”,”signal”:”SIGABRT”},

      “termination” : {“code”:1,”flags”:518,”namespace”:”DYLD”,”indicator”:”Library missing”,”details”:[“(terminated at launch; ignore backtrace)”],”reasons”:[“Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python”,”Referenced from: \/Applications\/Apowersoft Video Download Capture.app\/Contents\/MacOS\/Apowersoft Video Download Capture”,”Reason: tried: ‘\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python’ (no such file)”]},

      “asi” : {“dyld”:[“Library not loaded: \/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python”,”Referenced from: \/Applications\/Apowersoft Video Download Capture.app\/Contents\/MacOS\/Apowersoft Video Download Capture”,”Reason: tried: ‘\/System\/Library\/Frameworks\/Python.framework\/Versions\/2.7\/Python’ (no such file)”]},

      “extMods” : {“caller”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”system”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”targeted”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”warnings”:0},

      “faultingThread” : 0,

      “threads” : [{“triggered”:true,”id”:89077,”threadState”:{“r13”:{“value”:140701955336704},”rax”:{“value”:33554953},”rflags”:{“value”:582},”cpu”:{“value”:0},”r14″:{“value”:1},”rsi”:{“value”:1},”r8″:{“value”:140701955335680},”cr2″:{“value”:4428734068},”rdx”:{“value”:140701955336704},”r10″:{“value”:185},”r9″:{“value”:0},”r15″:{“value”:6},”rbx”:{“value”:0},”trap”:{“value”:133},”err”:{“value”:33554953},”r11″:{“value”:582},”rip”:{“value”:4428968158,”matchesCrashFrame”:1},”rbp”:{“value”:140701955335648},”rsp”:{“value”:140701955335576},”r12″:{“value”:185},”rcx”:{“value”:140701955335576},”flavor”:”x86_THREAD_STATE”,”rdi”:{“value”:6}},”frames”:[{“imageOffset”:286942,”symbol”:”__abort_with_payload”,”symbolLocation”:10,”imageIndex”:0},{“imageOffset”:377362,”symbol”:”abort_with_payload_wrapper_internal”,”symbolLocation”:80,”imageIndex”:0},{“imageOffset”:377412,”symbol”:”abort_with_payload”,”symbolLocation”:9,”imageIndex”:0},{“imageOffset”:42863,”symbol”:”dyld4::halt(char const*)”,”symbolLocation”:375,”imageIndex”:0},{“imageOffset”:26021,”symbol”:”dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)”,”symbolLocation”:3995,”imageIndex”:0},{“imageOffset”:21716,”symbol”:”start”,”symbolLocation”:388,”imageIndex”:0}]}],

      “usedImages” : [

      {

        “source” : “P”,

        “arch” : “x86_64”,

        “base” : 4428681216,

        “size” : 442368,

        “uuid” : “dd9e80de-fb3b-349b-96a4-46874ad34d11”,

        “path” : “\/usr\/lib\/dyld”,

        “name” : “dyld”

      }

    ],

      “sharedCache” : {

      “base” : 140703285563392,

      “size” : 15224815616,

      “uuid” : “6cc5ecdc-5119-37f0-9a85-4f48a50f5f78”

    },

      “vmSummary” : “ReadOnly portion of Libraries: Total=2192K resident=0K(0%) swapped_out_or_unallocated=2192K(100%)\nWritable regions: Total=9220K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=9220K(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8192K        1 \nVM_ALLOCATE                         12K        3 \n__DATA                             368K        2 \n__DATA_CONST                        80K        1 \n__LINKEDIT                         304K        4 \n__TEXT                            1904K        2 \ndyld private memory               1024K        1 \n===========                     =======  ======= \nTOTAL                             67.6M       15 \n”,

      “legacyInfo” : {

      “threadTriggered” : {


      }

    },

      “trialInfo” : {

      “rollouts” : [

        {

          “rolloutId” : “5fc94383418129005b4e9ae0”,

          “factorPackIds” : {


          },

          “deploymentId” : 240000324

        },

        {

          “rolloutId” : “601d9415f79519000ccd4b69”,

          “factorPackIds” : {

            “SIRI_TEXT_TO_SPEECH” : “622657ce37186c771d5404ad”

          },

          “deploymentId” : 240000416

        }

      ],

      “experiments” : [


      ]

    }

    }


    Model: MacBookPro12,1, BootROM 428.60.3.0.0, 2 processors, Dual-Core Intel Core i5, 2,7 GHz, 8 GB, SMC 2.28f7

    Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

    Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

    AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.3)

    AirPort: 

    Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

    Network Service: Wi-Fi, AirPort, en0

    Serial ATA Device: APPLE SSD SM0256G, 251 GB

    USB Device: USB30Bus

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

    Any Solutions?

    Reply
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